About Loop Communications

/About Loop Communications
About Loop Communications 2017-06-21T19:32:59+00:00

The History of Loop Communications

We started off as a general technology firm that used our mastery of all things digital to create value for our clients. Cloud migration, mobility solutions, security issues — whatever the issue, we made it happen. But over time we noticed a pattern. Everybody hated their phone service.

The customer service was poor, the pricing was incomprehensible and service agreements could be downright ludicrous.

We accepted the challenge and built a new business phone system infrastructure from the ground up that was fast, scalable, reliable and responsive. But we didn’t forget the most important lesson of all, which is that success in this business does not come from technology alone. Deep and lasting service — answering every question, helping with every step of a transition, considering every detail from the customer’s perspective — is what makes the difference.

We think about phones all day long so you never have to.

Meet The Leadership Team

James McKinneyFounding Partner/ President
James’ work ethic is inspired by his service in the US Marine Corps. His philosophy of customer service can be summed up by the motto of the corps: Semper Fidelis, which translates to “always faithful.” He believes that being there for your customers is the guiding principle and priority of any good company.

Prior to Loop, James served in technology positions inclusive of wide-area networks, VOIP systems, digital signage, mobility solutions and security issues for small businesses to Fortune 500 companies.

Brian TollesonFounding Partner/CEO
You know those guys who are obsessed with the newest and best gadgets — the ones who love playing with technology whether or not it actually does anything? That’s not Brian. He’s the other kind of guy.

Brian has always been passionate about technology innovation, but only the part that can be applied to make people’s lives better. That’s why he’s at Loop. When it comes to business phone systems, the technology is all there, but Brian loves applying it in a fundamentally better way. He has worked in all segments of the innovation lifecycle from business strategy and product management to solution architecture and implementation. He has a BS from Northwestern and an MBA from Wake Forest.

Amanda ProffittDirector of Operations
Amanda knows the nitty gritty of the technology challenges that small businesses face. She has experience in IT operations from help desk, networking, security, training and consulting viewpoints. She knows where the rubber meets the road and how to create value.

Amanda is a CISSP, has a Bachelor of Arts in English from the University of South Carolina, an Associates in Applied Science in Culinary Arts from Johnson & Wales University and a black belt in Tae Kwon Do.When she sets her mind to something, as you can tell, she does it.