As part of our commitment to the best possible customer support, we use Zendesk for our support ticketing system. We, of course, strive for 100% customer satisfaction. See how we are doing below with a live look at the 100 most recent tickets from Zendesk. You can also check out real feedback from customers after interacting with our support team.
Feedback from Real Customers
We love Loop!
Rebecckah is wonderful! Always incredibly efficient and available when we need her.
Brandon killed it! Always a pleasure working with y'all
Thank you, thank you, thank you!! We appreciate your patience and the awesome job you always do for us!
Dentistry of the Carolinas
If more customer service teams were as efficient and helpful as they are, my job would be a lot easier!
Alliance Sales & Marketing
Loop Communications always provides outstanding support for any and all or our communications needs.
#1 Customer Support located on the planet!
Brandon, thank you. AS usual you guys exceed expectations!!!!
Thompson, Smith, and Co
Brandon and Brian were very helpful - everyone at Loop always is! Very professional, patient and quickly resolve any issues we approach them with. Much appreciated!
I love the response time of how quickly any issues are resolved. Keep up the good work!
Rebecckah was awesome - she was very flexible and worked with me at times that were convenient for us, and she helped us get our issues resolved same day. She was very friendly, professional, and knowledgeable. Thanks for your help, Rebecckah!
The Lighting Source
Amanda is always attentive and takes care of our problems right away! Thanks as always for the great support!
Safeguard Business Solutions
Very prompt and helpful. Thank you very much for all your help.
Always responsive and amazing!
Carolina Home Remodeling
Very prompt. Thank you so much!
Sherman & Company
The level of service we consistently receive from your team is incredible!
Brandon and James were incredible. Brandon spent so much time on my problem, never showed frustration or a lack of patience, and was super kind. I really appreciate the great customer service and am excited to be with a company that takes such good care of its customers!