Feedback from Real Customers
great
Thank you for the assistance!
The greeting changes were perfect. I was surprised to see that it took longer than 3 days the only downside.
We had a great experience with Loop and the entire team. What a sigh of relief to work with a kind and professional business. I left our previous VOIP of over 17 years tired of unreliable phones and waiting long periods on hold for an urgent issue. Our business relies on our phones to communicate with patients and grow our business. I am so glad our IT company, Network People, pointed us in this direction. If you are looking for a new VOIP provider and real people to help you look no further than Loop Communications. I will be referring all my business colleagues to them. The set up and switch was a breeze. Any issues I had they helped immediately with excellent customer service.
Excellent customer service as usual.
completed request promptly and it works!
Problem fixed quickly and on the first try!
it was quick and easy to get my phone issues resolved
Quick responses
Thanks so much!
Always a pleasure. Thank you. :)
We have received such amazing customer service, technical support, and training with Loop Communications that it has inspired us, as a business, to step our own game up!
Loop communications has wonderful customer service. Every time I need something i send an email and within no time my problem is solved.
Jon was extremely attentive and helpful. It was quite a process to get my new phone number approved by upper management and he was very patient and informative.
Great service
Great assistance over the phone from Zach and emailing the conference instructions quickly was awesome!
Prompt service and clear instructions.
Great response time. I understood what they were explaining to me and it was a great solution.
Always awesome support!
Friendly, fast and accurate response. Thank you!
Nicole was great! She fixed the problem quickly and was so polite!
Good
Jon was helpful and quick to respond when my issue wasn’t solved right away. He kept at it until we got it working. Appreciated his helpfulness.
The support team members were very knowledgeable and worked until my issue was resolved.
Sooo satisfied with Loop!!! Great communication and service!
Everyone is so helpful!!! Thanks for always helping my problems
Fast and accurate!
great as always!
the loop team was very on top of things even when i wasnt, thank you guys
Loop support stayed with us through the whole process and made adding a new handset and extension as easy as possible.