Customer Service Reviews

As part of our commitment to the best possible customer support, we send a survey after every interaction with our customer support team. We, of course, strive for 100% customer satisfaction. See how we are doing below with customer feedback about our support team.
5.0
Rated 5.0 out of 5
5.0 out of 5 stars (based on 3,471 reviews)
5 stars99%
4 stars1%
3 stars0%
2 stars0%
1 star0%

Feedback from Real Customers

Rated 5.0 out of 5
April 10, 2026

You guys were able to resolve my issue that has been pestering me since I started at M&I in December. 10/10

kholmes
Matson
Rated 5.0 out of 5
April 10, 2026

I apricate you keeping an eye on these bounced Voicemails

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
April 10, 2026

Great company with even better support

Chris M.
Skaal Digital Solutions
Rated 5.0 out of 5
April 10, 2026

Great service

Sandra B.
Key Realty
Rated 5.0 out of 5
April 9, 2026

Great phone company!

Nathan T.
Tech Savvy LLC
Rated 5.0 out of 5
April 8, 2026

Awesome job

Louise C.
Children's Recovery Center
Rated 5.0 out of 5
April 8, 2026

As Always, top not support, quick as a whistle.

Jeremy B.
Network Essentials
Rated 5.0 out of 5
April 8, 2026

Awesome as always! Thank you again.

Diana H.
St. Eugene Catholic Church
Rated 5.0 out of 5
April 7, 2026

Michael was an amazing help and got us taken care of! Great guy!

colton
Blue Logic Solutions
Rated 5.0 out of 5
April 7, 2026

Fast help

Raquel M.
Carolina's HomeTown Respiratory
Rated 5.0 out of 5
April 7, 2026

Mike walked me through the process reloading Sangoma Talk, it was a struggle, and we figured it out…lost of patience…

Dennis M.
McCurdy Insurance
Rated 5.0 out of 5
April 6, 2026

gREAT

Joseph V.
Rated 5.0 out of 5
April 6, 2026

customer service is great, always fast to respond

Nicole W.
Bookman and Son Fine Jewelry
Rated 5.0 out of 5
April 6, 2026

Always a pleasure with Loop Communications. They go above and beyond to help out.

Marnie S.
City of Pottsboro
Rated 5.0 out of 5
April 6, 2026

Xandria was very helpful and had the issue resolved quickly.

Alicia
Advanced Paving Services
Rated 5.0 out of 5
April 6, 2026

Setup was fast smooth and easy. Thank you!

Todd T.
On-Site Title, LLC
Rated 5.0 out of 5
April 6, 2026

As always, quick and responsive!

Mary L.
Calema, LLC dba KMS (formerly K
Rated 5.0 out of 5
April 3, 2026

Michael was super helpful!

Niki B.
Sagacent Technologies
Rated 5.0 out of 5
April 3, 2026

Thanks for helping me resolve the issue!

Adam F.
Wake Forest Baptist Church
Rated 5.0 out of 5
April 3, 2026

I appreciate the quick response to our service requests.

Deanna M.
Vision One Credit Union
Rated 5.0 out of 5
April 3, 2026

Excellent service

Andrea S.
All Points HC
Rated 5.0 out of 5
April 3, 2026

Fast response.

Laura C.
Vision One Credit Union
Rated 5.0 out of 5
April 3, 2026

Took care of my issue, quickly! Thank you!

robin C.
Queen City Homestore
Rated 5.0 out of 5
April 3, 2026

Responded to my request quickly and took care of my needs right away.

Janice B.
Berryman Roofing
Rated 5.0 out of 5
April 3, 2026

Michael Marshall was incredibly helpful

TC K.
Alaska Premier Auctions
Rated 5.0 out of 5
April 2, 2026

Michael Marshall is a Rockstar! He was incredibly patient and helpful when dealing with our issue. That man deserves a raise or a hug or something.

TC K.
Alaska Premier Auctions
Rated 5.0 out of 5
April 2, 2026

Excellent, thank you.

emclard
RealTime Information Technology
Rated 5.0 out of 5
April 2, 2026

Great customer service. Went above and beyond to help with request.

Tanya P.
New River Recycling Inc.
Rated 5.0 out of 5
April 1, 2026

I haven’t listened to the recording yet, but it was handled promptly.

Becky F.
Altair Travel
Rated 5.0 out of 5
April 1, 2026

Excellent and timely.

Melinda J.
Saint Luke's Lutheran Church