Customer Service Reviews
Feedback from Real Customers
We very much appreciated the information
After I checked the directory, it still showed the additional 4 numbers. I figured out that the phone needed to be rebooted.
Customer service rep was very helpful, patient, and completed the task. Thank you.
Very helpful and patient through the process!
Always great customer service!!!
As always Loop is fantastic. After almost a year with their service, they continue to outperform any vendor service in my professional career. 30 years in case you are wondering.
We are ringing again 10/10 would call again
Great service
Was very thorough and explained the phone and portal well!
resolve quickly
Even though we had a rough start getting the system set up… The customer service was A++. Xandia and Jake went above and beyond to help us with our needs and did some sort of computer voodoo to guarantee that our clinic had phone system up and functioning before the next calendar day. Thank you so much for all your help and kindness.
Excellent customer service and very knowledgeable and professional staff. You have a great team!
N/A
good
Thank you for the quick response
Loop Communications processed my requests efficiently and professionally. They have the best customer service!
Very quick response.
Very quick to respond. Happy with the service
Thank you for the quick and helpful support!
Xandria has been extremely helpful with being on top of things and relaying information about installing these new phones in a way that is extremely easy to follow!
Quick and easy.
Amazing customer support! Friendly, patient, and extremely helpful.
New client. Happy thus far.
Great Job! Than you!
They were fast and helpful
perfect
Always prompt in responding to and fixing any issues that arise at our office.
Very pleasant and quick response
Loop’s support team has made Loop something more than just our “phone people.” No one at Loop ever seems annoyed at having to help. They all know their stuff. And the team seems to work well together and enjoy doing so. Xan, Nicole, and Davis, thank you all for your help bringing us and our phone system into the 21st Century. You three are amazing. 10/10, 5 stars, 2 thumbs up, and one huge THANK UUUUUUU from our office to yours.
I appreciate the attention to detail.