Customer Service Reviews

As part of our commitment to the best possible customer support, we send a survey after every interaction with our customer support team. We, of course, strive for 100% customer satisfaction. See how we are doing below with customer feedback about our support team.
5.0
Rated 5.0 out of 5
5.0 out of 5 stars (based on 3,530 reviews)
5 stars99%
4 stars1%
3 stars0%
2 stars0%
1 star0%

Feedback from Real Customers

Rated 5.0 out of 5
May 8, 2026

Awesome

Robbie S.
Queen City Homestore
Rated 5.0 out of 5
May 8, 2026

Satisfied with the help that we received with our phone issue.

Peggy K.
Lift Solutions
Rated 5.0 out of 5
May 7, 2026

All is good. Thank you!

Tammy S.
Advacare Home Services
Rated 5.0 out of 5
May 7, 2026

Very prompt and helpful!

mhawkins
Girl Scouts of Northeast Texas
Rated 5.0 out of 5
May 7, 2026

EXCELLENT!

AGENTS SO WILLING TO HELP AND EXTREMELY PATIENT

Megan G.
Altair Travel
Rated 5.0 out of 5
May 7, 2026

Helpful and very informative

cbrett1995gmail C.
Super Cheap Signs
Rated 5.0 out of 5
May 6, 2026

Thank you for all your help on this issue.

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
May 6, 2026

Loop took care of my request efficiently.

Deborah K.
Triangle Wealth Management
Rated 5.0 out of 5
May 6, 2026

Prompt response. Completed work request with no complications

TC K.
Alaska Premier Auctions
Rated 5.0 out of 5
May 5, 2026

Xandria is AWESOME!!!

Cathy G.
City of Colville
Rated 5.0 out of 5
May 5, 2026

Awesome service as always

Louise C.
Children's Recovery Center
Rated 5.0 out of 5
May 4, 2026

Quick service, thank you

Teresa S.
Mortgage Solutions of Georgia
Rated 5.0 out of 5
May 4, 2026

I was helped in a timely manner, and that is something this world should all appreciate.

Thank you so much.

Cassandra S.
Kastner, Westman
Rated 5.0 out of 5
April 30, 2026

Jake did a quick and great fix on my phone. Thank you!

Pamela H.
Faithward Resources
Rated 5.0 out of 5
April 30, 2026

Worked with Jesse to order and install new phone. Very professional.

April S.
Lynchburg Housing Authority
Rated 5.0 out of 5
April 30, 2026

Thank you! Excellent service as always :-)

Info L.
Great Lakes Endodontics
Rated 5.0 out of 5
April 29, 2026

Got a response in a quick and timely manner

sarah S.
Mcgill and Lyon Dental Advisors
Rated 5.0 out of 5
April 29, 2026

Always very helpful and efficient!

Kelly B.
Slavic Village Development
Rated 5.0 out of 5
April 29, 2026

Always willing and available to help! Thank you!

Kristen H.
Gull Lake Ministries
Rated 5.0 out of 5
April 29, 2026

Request completed quickly

David C.
RealTime Information Technology
Rated 5.0 out of 5
April 29, 2026

Jesse is always friendly & compliant with our needs.

Stoneham E.
Stoneham Pediatric Dental Associates, PC
Rated 5.0 out of 5
April 28, 2026

Alway’s receptive to our requests

Stoneham E.
Stoneham Pediatric Dental Associates, PC
Rated 5.0 out of 5
April 27, 2026

We very much appreciated the information

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
April 24, 2026

After I checked the directory, it still showed the additional 4 numbers. I figured out that the phone needed to be rebooted.

Becky F.
Altair Travel
Rated 5.0 out of 5
April 24, 2026

Customer service rep was very helpful, patient, and completed the task. Thank you.

Stacy F.
Famicos Foundation
Rated 5.0 out of 5
April 24, 2026

Very helpful and patient through the process!

diane V.
Key Realty
Rated 5.0 out of 5
April 24, 2026

Always great customer service!!!

Jennifer C.
Neurobehavioral Institute
Rated 5.0 out of 5
April 24, 2026

As always Loop is fantastic. After almost a year with their service, they continue to outperform any vendor service in my professional career. 30 years in case you are wondering.

Cindy C.
Insite Engineering Services, LLC
Rated 5.0 out of 5
April 23, 2026

We are ringing again 10/10 would call again

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
April 22, 2026

Great service

Mickey C.
PBI Performance Products, Inc.