Dawn Ward
Dawn Ward
14:12 29 Nov 22
Jake was professional and solved the issue.
Jenn Staib
Jenn Staib
22:08 10 Nov 22
Jon was so helpful. He contacted our IT department to try to get to the bottom of our connection issues. I really appreciate his hard work.
Christopher Beebe
Christopher Beebe
16:04 25 Oct 22
Both requests I had were taken care of in a timely fashion.
Dan Christy
Dan Christy
10:59 20 Oct 22
Great service.
Karen Bobo
Karen Bobo
23:06 19 Oct 22
Amazing as always!! Thank you :)
Coneva Watkins
Coneva Watkins
20:14 03 Oct 22
We have had nothing but punctual and great service and support.
Ken Seiders
Ken Seiders
15:10 23 Sep 22
This is the best phone company. They are quick to handle any problems that arise. They make all our transition easy and seamless.
Jon is a rockstar!!!
Charla Coleman
Charla Coleman
13:56 02 Sep 22
I love how the techs never make me feel inept :) They are the BEST! Top quality, professional, prompt service...every single time, without fail.
Emmeca Strother
Emmeca Strother
02:11 20 Aug 22
Awesome
Great experience with customer service, exceeded my expectations by far.
Sherri Ginkel
Sherri Ginkel
21:14 16 Aug 22
Sorry for the delay! Jon Wilcox was fantastic! Quick response time with easy to follow instructions! Thank you so much!!!
Robin Wand
Robin Wand
18:08 08 Aug 22
No matter who I talk to in customer service that are the nicest and most helpful group of people I have had the pleasure to work with. Look up Customer Service in the dictionary and the definition is LOOP!
William Barnette
William Barnette
13:39 22 Jul 22
Super fast and accurate handling of my support requests on a regular frequency. Can't ask for more!
Tara Volk
Tara Volk
20:42 08 Jul 22
Always respond quickly
Taylor Withrow
Taylor Withrow
19:08 27 Jun 22
Excellent customer service! Thank you, Jon! <3, Lisa
Ashley Glenn
Ashley Glenn
12:45 13 Jun 22
Quick, friendly and efficient service!
Doug Weatherly
Doug Weatherly
12:17 20 May 22
Zach is awesome every single time. Thanks y’all!
Wil Buchanan
Wil Buchanan
19:51 28 Apr 22
Loop Comm is best in class!
Charlotte Hil
Charlotte Hil
18:04 01 Apr 22
The Loop Communications support team is AMAZING! I would reccomend this VOIP phone service to any business owner because not only is the price point GREAT, but the customer service is better than any other phone comapny I have EVER worked with, and there have been many as I use to be a Business Development Mananger for several dealerships in the US, and the majority of phone companies are worthless out there. Loop Communications has changed the way I feel about phone companies! Plus its great you can get someone on the phone in less than a minute everytime, which is unheard of. 5 stars across the board for Zack & Brandon and the entire Loop team!
Hannah Grimsley
Hannah Grimsley
16:23 28 Mar 22
We use Loop four our small insurance agency's phone system and the service is always top notch. When I call in for technical support, I always say "This is Hannah with Ed Smith Agency" and they make me feel like I am their only customer - they know exactly who I am when I call in, are always incredibly friendly, solution-oriented, and explain the technicalities of our system in a way that is easy to understand. I highly recommend Loop Communications for anyone in need of a phone system for their office.
Kevin Austin
Kevin Austin
14:50 14 Feb 22
Jon always provides fast and friendly service, I wish all customer service reps could be like him.
David Phillips
David Phillips
19:55 07 Feb 22
professional, efficient and pleasant to work with!
Ryan Shelvik
Ryan Shelvik
19:17 25 Jan 22
Most fantastic support from a voice provider I have ever had.
Andrea Hobbs
Andrea Hobbs
18:09 06 Jan 22
Brandon was great and super fast at fixing my issue as usual!
Michelle Kelly
Michelle Kelly
01:12 14 Dec 21
Quick response! Always helpful!
Deniz Turkmen
Deniz Turkmen
00:04 14 Dec 21
After some research I decided to go with Loop for our VoIP needs, rather than better-advertised companies. It was pleasure to talk to some smart engineers rather than random sales people before signing up. On boarding was great. Loop's pricing is simple, and their support is superb. If there are quality issues due to network they keep you updated. I am very glad I chose this company as they actually reduced my workload as I don't have to manage much, phone-wise. This is my 100% honest, truthful opinion.
mtcbells
mtcbells
01:01 28 Nov 21
Excellent service. The team goes above and beyond.
Hansen Ball
Hansen Ball
15:15 20 Nov 21
The support service provided and response times are almost beyond belief. You all rock!
Redbird Security
Redbird Security
20:55 19 Nov 21
Awesome as always
Jeremy Barnes
Jeremy Barnes
20:14 17 Nov 21
Always top notch support, quick to respond and always knocks it out of the ball park.Shout out to all the support reps I've worked with, you guys make it easy to recommend phone service to our partners.
Kathy Cheek
Kathy Cheek
16:11 17 Nov 21
Very helpful in getting multiple changes arranged quickly for our phone system. Always get to talk to real person who immediately handles our requests.
Julia Temple
Julia Temple
21:27 01 Nov 21
The LOOP team have been very helpful, and, informative. We definitely recommend them to anyone considering going to VOIP phones.
Candice Sandoval
Candice Sandoval
18:14 14 Oct 21
Loop has amazing customer service and reliable phone service. I love their system and anytime I need help, they are always right there and willing with a friendly attitude! I would recommend Loop for any business! It has been a blessing to our small business but I had also worked for a large nationwide company that also used Loop's services and there were never any issues. Plus, they are SO AFFORDABLE to keep expenses low. Highly recommend!
Daryn Wilmeth
Daryn Wilmeth
14:24 27 Sep 21
Outstanding service! Very knowledgeable and responsive.
Shannon Scheel
Shannon Scheel
21:02 16 Sep 21
Always prompt, professional, and courteous!
Lisa Bub
Lisa Bub
18:17 26 Aug 21
Another great customer service experience!
April Richardson
April Richardson
13:36 25 Aug 21
Wonderful customer service, excellent support and quick response time.
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