How to Bulk Download Call Recordings with Loop Communications

Whether you’re on the run, or in a different environment, having access to your call recordings isn’t just convenient—it’s essential. If you’re managing a customer support team, training new hires, or ensuring compliance, Loop Communications makes it easy to bulk download call recordings through our customer portal.

Learn How to Bulk Download Call Recordings here.

Step-by-Step: Bulk Downloading Call Recordings

  1. Log into the Customer Portal
    Navigate to Reports > Call History to view your call logs.
  2. Select the Calls You Need
    Use the checkboxes to select multiple calls—even across pages.
  3. Download in Bulk
    Click the Download dropdown and choose Bulk Download Selected Calls. You’ll receive a .ZIP file via email with all selected recordings.
  4. Act Fast
    The download link is valid for 30 minutes, so be sure to grab it before it expires.

How Can Bulk Download Help You?

  • Customer Service Audits: Review multiple calls to ensure your team is delivering top-tier support.
  • Sales Training: Use real conversations to coach your sales reps on tone, objection handling, and closing techniques.
  • Compliance & Legal: Maintain records for regulatory purposes or dispute resolution.
  • Performance Reviews: Evaluate employee interactions with customers to provide constructive feedback.

This feature is especially valuable for businesses using a cloud phone system for small business, where agility and accessibility are key.

Explore More Business VoIP Features

Loop Communications offers more than just call recording. As one of the top hosted VoIP providers, they deliver a full suite of tools designed for modern businesses:

  • Business VoIP solutions tailored for scalability
  • Reliable VoIP phone service with crystal-clear call quality
  • A flexible PBX system that grows with your team
  • The best VoIP for small business with easy setup and support
  • Powerful VoIP business phone features like call routing, voicemail-to-email, and analytics

Ready to Upgrade Your Communications?

Discover how Loop Communications can transform your workflow with a hosted PBX and VoIP business tools built for growth.
Explore all features and see why they’re among the best VoIP providers for small businesses.