Customer Service Reviews

As part of our commitment to the best possible customer support, we send a survey after every interaction with our customer support team. We, of course, strive for 100% customer satisfaction. See how we are doing below with customer feedback about our support team.
5.0
Rated 5.0 out of 5
5.0 out of 5 stars (based on 3,188 reviews)
5 stars99%
4 stars1%
3 stars0%
2 stars0%
1 star0%

Feedback from Real Customers

Rated 5.0 out of 5
December 26, 2025

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Stephanie M.
Intelos
Rated 5.0 out of 5
December 24, 2025

The service was outstanding. All were friendly and was willing to help. They resolved my issue. I was thoroughly satisfied with the help.

Diane
Raleigh Durham Rubber
Rated 5.0 out of 5
December 24, 2025

Loop has always been responsive to my request. I get immediate assistance and they are very good about keeping me updated on the progress of my request.

TC K.
Alaska Premier Auctions
Rated 5.0 out of 5
December 23, 2025

Quick response and helpful follow-up helps us stay on track!

Sarah S.
Thomas More Classical School
Rated 5.0 out of 5
December 23, 2025

You are all great to work with. Prompt in handling all of our phone needs. Thank you for great service!

Diane J.
Altair Travel
Rated 5.0 out of 5
December 23, 2025

Angie responded promptly and fixed the problem easily

Lindsey C.
Venaflux PLLC
Rated 5.0 out of 5
December 22, 2025

So responsive and accommodating! Thanks

Colin C.
Cannon Industries, LLC
Rated 5.0 out of 5
December 20, 2025

Thanks!

Joel B.
Matson & Isom Technology Consulting
Rated 5.0 out of 5
December 19, 2025

Thanks!

Joel B.
Matson & Isom Technology Consulting
Rated 5.0 out of 5
December 19, 2025

Assistance was provided in a fastidious manner until the issue was resolved. Great communication.

Stacy
Land Titles of Ruidoso
Rated 5.0 out of 5
December 19, 2025

Excellent service and response!

Mariea R.
SCS, Inc.
Rated 5.0 out of 5
December 19, 2025

VERY FRIENDLY. WONDERFUL TO WORK WITH.

MICHELLE G.
LAURIE INSURANCE GROUP LLC
Rated 5.0 out of 5
December 19, 2025

Best customer service and support I have worked with in a long time.

Cristy D.
Land Titles of Ruidoso
Rated 5.0 out of 5
December 18, 2025

Able to help with all of my questions and take care of speed dials numbers and set holiday hours.

Gail H.
Bowman Drug
Rated 5.0 out of 5
December 18, 2025

Davis was able to make system updated to our account very quickly.

David C.
RealTime Information Technology
Rated 5.0 out of 5
December 17, 2025

This has been one of the better experiences with phones and getting new phones set up

Cristy D.
Land Titles of Ruidoso
Rated 5.0 out of 5
December 17, 2025

Fast response!

Joel B.
Matson & Isom Technology Consulting
Rated 5.0 out of 5
December 17, 2025

Swift response.

April L.
Ryde Trans
Rated 5.0 out of 5
December 17, 2025

Quick response! Great work!

Roseanna H.
Lazar Industries
Rated 5.0 out of 5
December 17, 2025

Quick resolution to my issue.

David C.
RealTime Information Technology
Rated 5.0 out of 5
December 16, 2025

Issue resolved while on the phone

David C.
RealTime Information Technology
Rated 5.0 out of 5
December 16, 2025

Good, I’m satisfied

Paul R.
24Hrclose
Rated 5.0 out of 5
December 16, 2025

Very helpful and fast response time

Carol G.
JLP CPAs
Rated 5.0 out of 5
December 16, 2025

great presentation.

Daniel M.
Costanza Builders Inc
Rated 5.0 out of 5
December 15, 2025

The customer service is outstanding, thorough and helpful.

Celeste A.
Safebooks Accounting Solutions, Inc
Rated 5.0 out of 5
December 15, 2025

Was quick and easy im happy

Josh B.
Charland Technology, Inc
Rated 5.0 out of 5
December 15, 2025

Friendly and helpful service – thank you!

Sarah S.
Thomas More Classical School
Rated 5.0 out of 5
December 15, 2025

Timely answer to my questions.

bgarner
Girl Scouts of Northeast Texas
Rated 5.0 out of 5
December 15, 2025

Loop always provides prompt and excellent service! I highly recommend.

Pam O.
Avon Avon Lake Community Resource Services
Rated 5.0 out of 5
December 12, 2025

It was great! The service was fast and top notch! Thank you

tammy
Altair Travel