Customer Service Reviews

As part of our commitment to the best possible customer support, we send a survey after every interaction with our customer support team. We, of course, strive for 100% customer satisfaction. See how we are doing below with customer feedback about our support team.
5.0
Rated 5.0 out of 5
5.0 out of 5 stars (based on 2,649 reviews)
5 stars99%
4 stars1%
3 stars0%
2 stars0%
1 star0%

Feedback from Real Customers

Rated 5.0 out of 5
April 30, 2025

Responded quickly and knowledgeably to my questions. Issue resolved.

David C.
RealTime Information Technology
Rated 5.0 out of 5
April 30, 2025

Michael was amazing and very helpful

Chris G.
Windsor Healthcare Recruitment
Rated 5.0 out of 5
April 29, 2025

Quick help

Lashaunda G.
RealTime Information Technology
Rated 5.0 out of 5
April 29, 2025

Thank you, Jesse for the speedy response and quick solution to my problem today. I appreciate all of your help!

Paula M.
Kopmeyer
Rated 5.0 out of 5
April 29, 2025

Quick to respond and solution oriented!

Hannah
Marlow White
Rated 5.0 out of 5
April 29, 2025

Customer Service was able to walk me through WiFi set up.

Lori G.
Continuum / CTS Logistics, LLC
Rated 5.0 out of 5
April 28, 2025

Awesome

Robbie S.
Queen City Audio Video
Rated 5.0 out of 5
April 26, 2025

AWESOME!!!!

Robbie S.
Queen City Audio Video
Rated 5.0 out of 5
April 25, 2025

Always quick and responsive action from the support team.

Kay L.
WEPA Empowerment Center Inc
Rated 5.0 out of 5
April 25, 2025

AWESOME!!!

Robbie S.
Queen City Audio Video
Rated 5.0 out of 5
April 25, 2025

AWESOME!!!

Robbie S.
Queen City Audio Video
Rated 5.0 out of 5
April 24, 2025

Helped with all my issues!

Jennifer C.
Pediatric Advanced Therapy
Rated 5.0 out of 5
April 24, 2025

Thank you for being so timely in getting my phone issue resolved. Appreciate the wonderful customer service.

Britton C.
HomeTown Agency
Rated 5.0 out of 5
April 24, 2025

They answered and trouble shouted problem

Tiffany S.
Central Louisiana Human Services District
Rated 5.0 out of 5
April 23, 2025

Fast and efficient! Greatly appreciate the help.

Rhea V.
New Tec
Rated 5.0 out of 5
April 23, 2025

Very clear, easy to follow!

Walter N.
Loebsack
Rated 5.0 out of 5
April 23, 2025

Fast and accurate!

Joey G.
Modern Impressions
Rated 5.0 out of 5
April 23, 2025

Great customer service!

Roseanna H.
Lazar Industries
Rated 5.0 out of 5
April 23, 2025

I especially appreciate having communication right away knowing Loop is aware of our concern/s and will follow up.

Tina W.
Great Lakes Endodontics
Rated 5.0 out of 5
April 22, 2025

Thank you so much for the prompt and efficient response to my request for help setting up our new phones!

Natalie S.
Jamison Family Medicine
Rated 5.0 out of 5
April 22, 2025

service is always stellar

Evolution D.
Evolution Dental
Rated 5.0 out of 5
April 21, 2025

Wonderful service!

KW E.
Keller Williams - Anchorage
Rated 5.0 out of 5
April 21, 2025

Everyone was very helpful and kind. I appreciate all of you. Zandria was especially kind and helpful. Thank You!

KW E.
Keller Williams - Anchorage
Rated 5.0 out of 5
April 21, 2025

Got what I needed!

Joey G.
Modern Impressions
Rated 5.0 out of 5
April 21, 2025

Awesome!

Tina R.
Landmark Dentistry
Rated 5.0 out of 5
April 18, 2025

Helpful and prompt

Jennifer
Flobrew, LLC. DBA Seminar Brewing
Rated 5.0 out of 5
April 18, 2025

Great response and did what was needed very quickly.

thanks!

Nora F.
Altair Travel
Rated 5.0 out of 5
April 18, 2025

They answer so quickly and I appreciate that

Meryl G.
M. Greenwald Associates LLP
Rated 5.0 out of 5
April 17, 2025

Good service

Cosette F.
DIRECT 2 U LAB
Rated 5.0 out of 5
April 16, 2025

Seamlessly fixed my issue

Deidra M.
Sagacent Technologies