Customer Service Reviews

As part of our commitment to the best possible customer support, we send a survey after every interaction with our customer support team. We, of course, strive for 100% customer satisfaction. See how we are doing below with customer feedback about our support team.
5.0
Rated 5.0 out of 5
5.0 out of 5 stars (based on 3,960 reviews)
5 stars99%
4 stars1%
3 stars0%
2 stars0%
1 star0%

Feedback from Real Customers

Rated 5.0 out of 5
November 11, 2026

Always awesome! Thank you Ryan!!!

Christy L.
Tensas Parish Clerk of Court
Rated 5.0 out of 5
November 11, 2026

Upbeat, professional, courteous responses that are timely and on target. Great customer experience.

Buddy D.
Creative
Rated 5.0 out of 5
November 11, 2026

Loop is always quick to address any questions or changes needed for our business.

Mandy C.
Mid Ark Security
Rated 5.0 out of 5
November 11, 2026

Loop always responds promptly to any inquiries and accomadates any request we may have.

Tony B.
Carolina Equity Services
Rated 5.0 out of 5
November 10, 2026

Great job Jake! Thank you!

Tracy C.
PHYBUS
Rated 5.0 out of 5
November 10, 2026

Excellent service provided.

David C.
RealTime Information Technology
Rated 5.0 out of 5
November 10, 2026

Issue identified and a resolution put in place within 30 minutes.

David C.
RealTime Information Technology
Rated 5.0 out of 5
November 10, 2026

We always get the best service from Loop! Thank you!

Megan W.
Real IT Solutions
Rated 5.0 out of 5
November 10, 2026

i haven’t had time yet to try the “fix” suggested, but i’m sure it will work.

Thanks!

Nora F.
Altair Travel
Rated 5.0 out of 5
November 10, 2026

request was handled quickly

Nora F.
Altair Travel
Rated 5.0 out of 5
November 10, 2026

Very prompt response from my emailed request.

Thanks!

Nora F.
Altair Travel
Rated 5.0 out of 5
November 9, 2026

All issues were addressed promptly

don
Bazow Enterprises LLC
Rated 5.0 out of 5
November 9, 2026

Great team to work with

Harikrishna B.
Queen Creek Family Medicine
Rated 5.0 out of 5
November 9, 2026

Very helpful and resolved my issue quickly.

chris
Mid Ark Security
Rated 5.0 out of 5
November 9, 2026

Fixed the problem. Thank you!

Obadiah H.
Hope Media / Way Media
Rated 5.0 out of 5
November 9, 2026

Nick was Quick

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
November 9, 2026

excellent help!

frontdesk
VCM Construction
Rated 5.0 out of 5
November 8, 2026

Your help with the Fax machine was awesome, its up and working very well. Your attention to blocked numbers has also been a great help. Thank you for the great service that you provide.

Lou B.
Delta School
Rated 5.0 out of 5
November 7, 2026

Thanks for the help!

Lori B.
Colorado Legacy Lawyers
Rated 5.0 out of 5
November 6, 2026

Thanks for the oustanding service!!

Office P.
Custom Computer Company
Rated 5.0 out of 5
November 6, 2026

Love this company!

Ann G.
Scarlet Auto Body
Rated 5.0 out of 5
November 6, 2026

Great follow up during prep for system conversion.

David C.
RealTime Information Technology
Rated 5.0 out of 5
November 6, 2026

Fast and no down time:-)

Cissy T.
Queen City Homestore
Rated 5.0 out of 5
November 5, 2026

Jesse updated our phones and it worked great!

Josh D.
Summit Doors
Rated 5.0 out of 5
November 5, 2026

Q

Kathy S.
Keller Williams - Ocean Isle
Rated 5.0 out of 5
November 5, 2026

Thank You!!

Quian R.
Central Louisiana Human Services
Rated 5.0 out of 5
November 5, 2026

Loop fixed the problem.

Ryar D.
Nycom, Inc
Rated 5.0 out of 5
November 5, 2026

Excellent customer service!

Maria G.
Thompson Aluminum Casting Co
Rated 5.0 out of 5
November 4, 2026

I really appreciate Michael handling this issue for me! Even though I was having a hard time communicating this week due to how busy I have been he cut through to my real issue and got it solved.

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
November 4, 2026

thank you, everyone there is always so nice!

Kathy
Procter Insurance Agency