Customer Service Reviews
Feedback from Real Customers
Quick and very efficient assistance
I am completely satisfied with the level of support I have received.
Xandria handled my issue effectively and quickly! I always appreciate the great customer service and from Loop.
I received a phone call very soon after my email for assistance. The representative was able to resolve my question/issue immediately.
Took a little longer to get the email for downloading the app and logging in than I anticipated.
Install and setup was a breeze once I got it.
Xandria has been truly wonderful! I’m on the west coast, she’s on the east, but when I needed help getting my desktop phone set up for work – she stayed past her working hours to help get me set up. We connected over suburban/rural living and she made me feel comfortable with her, the phone and the company. Very happy with Xandria and the service.
Perfect!
Zach has been very helpful by blocking numerous unwanted callers and following up with me to see if there is anything else that I need help with.
Very helpful and patient. Quick to respond.
Nick was very helpful and efficient in getting the phones set up for my office space at the parish both via email and phone. Thank you very much!
it was good and fast.
Quick response and accurate info
Always prompt
Fixed problem without delay
Once again, a wonderful experience
Appreciate the help!
I dislike being asked to do/write one of these each time.
excellent customer service!
5 Stars!
Great CS Service
Great service!
All good. Everything worked as expected.
As always, great service!
Request processed quickly
Great and quick work!
Great fast response and completed exactly my request.
Appreciate the catch
We have been with Loop Communications for over 5 years now and their customer service is just as good as it was on the first day. They answer you in a timely manner are professional and very easy to deal with. They have the best customer service out of any company I have dealt with.
Dedicateted to his work, even taking advice from an outside agency.
Quick response and resolution.