Customer Service Reviews

As part of our commitment to the best possible customer support, we send a survey after every interaction with our customer support team. We, of course, strive for 100% customer satisfaction. See how we are doing below with customer feedback about our support team.
5.0
Rated 5.0 out of 5
5.0 out of 5 stars (based on 3,834 reviews)
5 stars99%
4 stars1%
3 stars0%
2 stars0%
1 star0%

Feedback from Real Customers

Rated 5.0 out of 5
September 16, 2026

It took a couple of tries, but we got our issue resolved. Jesse worked with us and was very helpful.

Deborah D.
Ruidoso Valley Chamber of Commerce
Rated 5.0 out of 5
September 16, 2026

Thanks for working to get this service set up.

David C.
RealTime Information Technology
Rated 5.0 out of 5
September 16, 2026

Great customer service!

Stephanie T.
City of Pottsboro
Rated 5.0 out of 5
September 15, 2026

Everyone was very nice and helpful.

Angelica H.
Animal Urgent Center, PLLC
Rated 5.0 out of 5
September 15, 2026

As always, super quick and great service! I continue to be amazed by Loop’s customer service!

Megan W.
Real IT Solutions
Rated 5.0 out of 5
September 14, 2026

great services

Joel J.
City of Lake City SC
Rated 5.0 out of 5
September 14, 2026

Request handled promptly.

David C.
RealTime Information Technology
Rated 5.0 out of 5
September 11, 2026

Very professional and helpful team!

kayfreed
Keller Williams at the Park
Rated 5.0 out of 5
September 11, 2026

Great follow up!

David C.
RealTime Information Technology
Rated 5.0 out of 5
September 11, 2026

Jake was very patient and helpful!!!

Reception
Keller Williams Realty Austin
Rated 5.0 out of 5
September 11, 2026

Quick and efficient response

Lashaunda G.
RealTime Information Technology
Rated 5.0 out of 5
September 11, 2026

Very helpful and friendly.

Reception
Keller Williams Realty Austin
Rated 5.0 out of 5
September 11, 2026

Very helpful and friendly.

Reception
Keller Williams Realty Austin
Rated 5.0 out of 5
September 11, 2026

My needs were met.

trevor
Guardian IT Systems
Rated 5.0 out of 5
September 11, 2026

Thanks you!

Megan W.
Real IT Solutions
Rated 5.0 out of 5
September 10, 2026

Setup done very quickly

David C.
RealTime Information Technology
Rated 5.0 out of 5
September 10, 2026

Delightful experience with a very well mannered support representative! Timely and hassle free resolution!

Ari T.
Life Seasons Estate Planning
Rated 5.0 out of 5
September 10, 2026

Representative was very helpful and took the time to correct the problem.

jrivera
Jewish Family Services of New Jersey
Rated 5.0 out of 5
September 10, 2026

smooth transition and great response to any little adjustments needed. The staff was courteous and responsive in a timely fashion

Steve H.
Moake Park Group
Rated 5.0 out of 5
September 9, 2026

The support team has been very helpful! They are quick with service request and have helped me solve my problems. I greatly appreciate them.

Elsa C.
Hope Media / Way Media
Rated 5.0 out of 5
September 9, 2026

Quick response, easy fix, which I appreciated!

Diana H.
Insite Engineering Services, LLC
Rated 5.0 out of 5
September 9, 2026

Request processed quickly and accurately

David C.
RealTime Information Technology
Rated 5.0 out of 5
September 8, 2026

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Paul T.
RealTime Information Technology
Rated 5.0 out of 5
September 8, 2026

Awesome support and staff. Super happy with them

Brian T.
Fox's Pizza Den - Mt Washington
Rated 5.0 out of 5
September 4, 2026

Michael was very quick to fulfill my request and was great to work with :)

Raegan J.
Eagle Network Solutions
Rated 5.0 out of 5
September 4, 2026

Great Job!

Becky F.
Altair Travel
Rated 5.0 out of 5
September 4, 2026

The technician was very helpful and patient.

saltlakecity
True Classic
Rated 5.0 out of 5
September 3, 2026

Ryan was quick in assisting me with my request. Thank you!!

Marie F.
Rural Resources Community Action
Rated 5.0 out of 5
September 3, 2026

Great job!!!

Becky F.
Altair Travel
Rated 5.0 out of 5
September 2, 2026

I was notified right away with a plan and then followed up with the answers.

Rita P.
Alamo Heights Dental