Customer Service Reviews

As part of our commitment to the best possible customer support, we send a survey after every interaction with our customer support team. We, of course, strive for 100% customer satisfaction. See how we are doing below with customer feedback about our support team.
5.0
Rated 5.0 out of 5
5.0 out of 5 stars (based on 3,141 reviews)
5 stars99%
4 stars1%
3 stars0%
2 stars0%
1 star0%

Feedback from Real Customers

Rated 5.0 out of 5
December 6, 2025

Always amazing. Love the team.

Lori T.
Computer Concepts USA
Rated 5.0 out of 5
December 5, 2025

Xandria ROCKS – she always pleasant and patient.

Cathy G.
City of Colville
Rated 5.0 out of 5
December 5, 2025

Xandria responded promptly to my inquiry and was able to get the matter resolved quickly.

Mike H.
Carolina Fiber Communications
Rated 5.0 out of 5
December 5, 2025

Great response time!

David C.
RealTime Information Technology
Rated 5.0 out of 5
December 5, 2025

Prompt is an understatement! Thank you!!

Lisa O.
Orland Township
Rated 5.0 out of 5
December 5, 2025

Support as normal is very responsive, professional and quick to address issues.

Buddy D.
Creative
Rated 5.0 out of 5
December 5, 2025

It is always prompt when I need help.

Rose F.
AMF Bruns America
Rated 5.0 out of 5
December 5, 2025

Thank you so much; our on boarding and training have been wonderful. We appreciate the warm welcome and ease of transition.

Gail S.
Carolina Fiber Communications
Rated 5.0 out of 5
December 4, 2025

Very helpful, nice, and responsive.

Julie D.
Zapata Group Inc.
Rated 5.0 out of 5
December 4, 2025

Great service, prompt response and good outcome.

Thank you.

Angie S.
Rural Resources Community Action
Rated 5.0 out of 5
December 4, 2025

They were great! Really appreciate the help they gave me.

Becky H.
Putnam Mechanical
Rated 5.0 out of 5
December 3, 2025

always great

Evolution D.
Evolution Dental
Rated 5.0 out of 5
December 3, 2025

Smoothest cutover I’ve ever had.

John C.
Angus Church of the Nazarene
Rated 5.0 out of 5
December 3, 2025

Great customer services.

Jeanene F.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
December 3, 2025

very prompt

Donna P.
Keller Williams Gateway Realty
Rated 5.0 out of 5
December 3, 2025

I received excellent service!

Matt W.
Bonita Park Nazarene Camp and Conference Center
Rated 5.0 out of 5
December 3, 2025

Love your support!

Ed C.
Sagacent Technologies
Rated 5.0 out of 5
December 3, 2025

Great service as always!

John R.
Safeguard - John Rath
Rated 5.0 out of 5
December 2, 2025

Jesse resolved my issue quickly.

David C.
RealTime Information Technology
Rated 5.0 out of 5
December 1, 2025

AWESOME

Robbie S.
Queen City Homestore
Rated 5.0 out of 5
November 26, 2025

!

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
November 25, 2025

very quick response and problem solved. Thank you very much

Cindy C.
Caring Choices
Rated 5.0 out of 5
November 25, 2025

great service

kenny
Altair Travel
Rated 5.0 out of 5
November 25, 2025

Always great service!!!

Julie H.
Kenneth M Haneline, LLC
Rated 5.0 out of 5
November 25, 2025

Great Service!

KCV P.
KCV Trailers
Rated 5.0 out of 5
November 24, 2025

Service was good despite the delays I had while I was replying. Thanks

Sherry W.
Keller Williams - Denver
Rated 5.0 out of 5
November 24, 2025

always excellent service

jenny
Faithward Resources
Rated 5.0 out of 5
November 24, 2025

Quick and very efficient assistance

Lashaunda G.
RealTime Information Technology
Rated 5.0 out of 5
November 24, 2025

I am completely satisfied with the level of support I have received.

Johnny S.
Business Technical Services
Rated 5.0 out of 5
November 21, 2025

Xandria handled my issue effectively and quickly! I always appreciate the great customer service and from Loop.

Lika S.
Vision One Credit Union