Customer Service Reviews

As part of our commitment to the best possible customer support, we send a survey after every interaction with our customer support team. We, of course, strive for 100% customer satisfaction. See how we are doing below with customer feedback about our support team.
5.0
Rated 5.0 out of 5
5.0 out of 5 stars (based on 3,215 reviews)
5 stars99%
4 stars1%
3 stars0%
2 stars0%
1 star0%

Feedback from Real Customers

Rated 5.0 out of 5
January 9, 2026

Never disappoints!

Joey G.
Modern Impressions
Rated 5.0 out of 5
January 9, 2026

The support team is always helpful and prompt!

Kathy C.
Zack Hall MD
Rated 5.0 out of 5
January 9, 2026

5 Stars for Jake!

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
January 9, 2026

Good prompt servcie

Mike M.
Comfort Keepers 461
Rated 5.0 out of 5
January 9, 2026

Quickly took care of the issue.

Jonathan S.
Breakthrough Productions
Rated 5.0 out of 5
January 9, 2026

Your customer service is awesome. Quick, efficient and all the right things. Thank you!

Louise C.
Children's Recovery Center
Rated 5.0 out of 5
January 8, 2026

Great service always

Mickey C.
PBI Performance Products, Inc.
Rated 5.0 out of 5
January 8, 2026

Very quick response time and handled the issue we had!

Jeremy B.
Body By Barker
Rated 5.0 out of 5
January 8, 2026

thank you so — John was so helpful

cgarcia
Metallic Products Corporation
Rated 5.0 out of 5
January 8, 2026

Jesse went above and beyond to troubleshoot and help me get things situated for my extension, high praises!

Mekenzie P.
Alaska Premier Auctions
Rated 5.0 out of 5
January 7, 2026

loop has always been great to deal with. Kind and caring people. I have never had a bad experience.

Michelle G.
LAURIE INSURANCE GROUP LLC
Rated 5.0 out of 5
January 7, 2026

Always prompts

Dennis M.
McCurdy Insurance
Rated 5.0 out of 5
January 7, 2026

Awesome customer service :)

Tracey W.
Keller Williams - Hendersonville
Rated 5.0 out of 5
January 6, 2026

Great customer service. They are always very helpful and responsive.

Jeanene F.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
January 6, 2026

Quick service

Kristy T.
Rural Resources Community Action
Rated 5.0 out of 5
January 6, 2026

Zach really went above and beyond to help us get our phones situated and he was Fast! Thanks Zach!

Megan G.
Life Seasons Estate Planning
Rated 5.0 out of 5
January 6, 2026

Quick response even late in the evening!

Joey G.
Modern Impressions
Rated 5.0 out of 5
January 5, 2026

great job

Max H.
St Luke Church
Rated 5.0 out of 5
January 5, 2026

Thank you staff members of Loop. I always appreciate your prompt response and easy communication for all message. Thanks again!

Christy L.
Tensas Parish Clerk of Court
Rated 5.0 out of 5
January 1, 2026

So helpful and a pleasure to work with!

Colin C.
Cannon Industries, LLC
Rated 5.0 out of 5
December 31, 2025

Great service as usual!

Ed C.
Virtual TechSupport Team
Rated 5.0 out of 5
December 31, 2025

Request quickly fulfilled!

David C.
RealTime Information Technology
Rated 5.0 out of 5
December 31, 2025

great job

Krimilda
Greene Group - NC
Rated 5.0 out of 5
December 31, 2025

Thanks for the quick help!

Nick M.
Pearl Technology
Rated 5.0 out of 5
December 31, 2025

Had a GREAT experience with Davis yesterday ( Dec 30, 2025 ). Very helpful, solved my issue super fast.

rpotter
Continental Aircraft Support
Rated 5.0 out of 5
December 29, 2025

I would like to highlight Xandria’s exceptional contributions to our team. Her professionalism and dedication make her an invaluable representative for our company. Xandria consistently goes above and beyond in her role, positively impacting both our clients and colleagues. Given her outstanding performance, I firmly believe she deserves a raise. Her commitment to excellence truly sets a standard for us all.

Michael C.
Circle Park Behavioral Health - Lake City
Rated 5.0 out of 5
December 29, 2025

I called to have a phone line switched for the day and it was done very quickly,

Thank you

tbolden
Linda Woodson Dermatology
Rated 5.0 out of 5
December 26, 2025

.

Stephanie M.
Intelos
Rated 5.0 out of 5
December 24, 2025

The service was outstanding. All were friendly and was willing to help. They resolved my issue. I was thoroughly satisfied with the help.

Diane
Raleigh Durham Rubber
Rated 5.0 out of 5
December 24, 2025

Loop has always been responsive to my request. I get immediate assistance and they are very good about keeping me updated on the progress of my request.

TC K.
Alaska Premier Auctions