Customer Service Reviews

As part of our commitment to the best possible customer support, we send a survey after every interaction with our customer support team. We, of course, strive for 100% customer satisfaction. See how we are doing below with customer feedback about our support team.
5.0
Rated 5.0 out of 5
5.0 out of 5 stars (based on 3,304 reviews)
5 stars99%
4 stars1%
3 stars0%
2 stars0%
1 star0%

Feedback from Real Customers

Rated 5.0 out of 5
February 10, 2026

Very informative and helpful

Tammy M.
The Law Offices of Stephen C. Brown
Rated 5.0 out of 5
February 10, 2026

No issues love Loop very helpful

Teresa H.
Cuyahoga Soil
Rated 5.0 out of 5
February 6, 2026

Thank you for your help and quick responses!

Gina H.
Lift Solutions
Rated 5.0 out of 5
February 5, 2026

User error for not clicking the link when first invited to Sangoma Talk. Thankfully as the validity of the first invite expired they sent another. They’re quick and really ensured the user to do the needed action.

ccahoy
Pahoresky
Rated 5.0 out of 5
February 5, 2026

Excellent and Fast Service provided!! Extremely satisfied

Amy B.
Select Engineering, Inc
Rated 5.0 out of 5
February 5, 2026

Jake is very helpful.

Kelly B.
Slavic Village Development
Rated 5.0 out of 5
February 4, 2026

Very pleasant to work with and helpful.

Anita S.
Nebraska Farmers Agency Direct Inc
Rated 5.0 out of 5
February 4, 2026

Always very responsive, thank you!

Anna K.
Twinsburg Township
Rated 5.0 out of 5
February 4, 2026

Great customer service.

Jeanene F.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
February 4, 2026

I love the quick response time. Way to go!

Kristina E.
Faithward Resources
Rated 5.0 out of 5
February 4, 2026

Michael is great to work with!!!

Jennifer S.
The Looper Foundation
Rated 5.0 out of 5
February 4, 2026

Jesse was very helpful and answered my questions and solved the problem for me. Thank you!

Dianne
J Meyers
Rated 5.0 out of 5
February 3, 2026

excellent prompt service

Teresa J.
Central Louisiana Human Services District
Rated 5.0 out of 5
February 3, 2026

Jake was incredibly responsive and helpful.

Deborah K.
Triangle Wealth Management
Rated 5.0 out of 5
February 2, 2026

You’re no phony

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
January 30, 2026

Always great, always fast!

Tomasetti J.
NBTA
Rated 5.0 out of 5
January 30, 2026

Great, fast, service

Nathan T.
Tech Savvy LLC
Rated 5.0 out of 5
January 30, 2026

Excellent followup

David C.
RealTime Information Technology
Rated 5.0 out of 5
January 30, 2026

Every interaction with the customer service reps at Loop Communications are always pleasant!

Kenya N.
Pee Dee Federal Credit Union
Rated 5.0 out of 5
January 30, 2026

Great Job!!!

Quian R.
CLHSD
Rated 5.0 out of 5
January 30, 2026

I am very please with Loop Communications. The response was very timely and fixed exactly what I needed fixed before I arrived to work the next day! Thank you and your amazing team :)

Itzia M.
Keller Williams - Hendersonville
Rated 5.0 out of 5
January 29, 2026

Always a pleasure working with Loop Communications. Love the 24/7 support.

Marnie S.
City of Pottsboro
Rated 5.0 out of 5
January 29, 2026

Fantastic

Gus S.
Thomas More Classical School
Rated 5.0 out of 5
January 29, 2026

Helpful as always

Colin C.
Cannon Industries, LLC
Rated 5.0 out of 5
January 29, 2026

It was fine

Deana G.
HEAL (Help End Abuse For Life)
Rated 5.0 out of 5
January 29, 2026

Excellent follow up today.

Michael C.
MC Multimodal Services
Rated 5.0 out of 5
January 29, 2026

Responded quick to my email

Ann G.
Scarlet Auto Body
Rated 5.0 out of 5
January 28, 2026

You guys are the very best

leon
drgailking
Rated 5.0 out of 5
January 28, 2026

Always awesome!!! Thank you soo much!

Christy L.
Tensas Parish Clerk of Court
Rated 5.0 out of 5
January 28, 2026

The service provided was excellent and completed in a timely manner. The team was professional, knowledgeable, and attentive, which made the entire process easy and efficient. I would definitely recommend their services.

Neisy P.
Greenbryre - Fortis Property Management