Feedback from Real Customers

Rated 5.0 out of 5
March 18, 2020

Thank you for your help!

Samantha M.
Rated 5.0 out of 5
March 18, 2020

I haven't use the phone yet but the set up was easy and painless thanks to Jon! Very nice person and very helpful! He had to call me to get it set up because I'm sure I had done something incorrectly but he knew what to do, it was quick and as I said before painless!

Heidi W.
Rated 5.0 out of 5
March 18, 2020

easy to record personalized hold messages, and set up was super fast, excellent turnaround!

Anna G.
Rated 5.0 out of 5
March 18, 2020

Joe was great!

Elizabeth B.
Rated 5.0 out of 5
March 18, 2020

Very easy and very fast

Gabe A.
Rated 5.0 out of 5
March 18, 2020

Very Timely

Sam D.
Rated 5.0 out of 5
March 18, 2020

I had several issues this morning in setting my phone to work at home.

I let the support team know and both individuals* who helped me were efficient and helpful. They were communicative through email and understood how to get me up and running. I was very pleased with the service.

*Brandon Proffitt

*Rebecckah Hall

Cathy J.
Rated 5.0 out of 5
March 18, 2020

Fast and prompt resolve.

Jessica D.
Rated 5.0 out of 5
March 18, 2020

Friendly and efficient. Thanks for your help!

Erin G.
Rated 5.0 out of 5
March 17, 2020

Very fast and efficient

Patrick N.
Rated 5.0 out of 5
March 17, 2020

Brandon was great-really helped me out!

Jordan W.
Rated 5.0 out of 5
March 17, 2020

Very quick and efficient

Brooke T.
Rated 5.0 out of 5
March 17, 2020

Prompt response with clear information was provided.

Lauren M.
Rated 5.0 out of 5
March 17, 2020

Brandon was very helpful in getting my phone set up so that I could work from home.

Delaney B.
Rated 5.0 out of 5
March 17, 2020

Thanks for your help!

Faith C.
Rated 5.0 out of 5
March 17, 2020

Extremely fast service, I really appreciate it!

Ben P.
Rated 5.0 out of 5
March 16, 2020

Brandon Proffitt was amazing! He is super knowledgeable, had me fixed in 15 mins.. His customer service was phenomenal!

Kim A.
Rated 5.0 out of 5
March 16, 2020

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Steve G.
Rated 5.0 out of 5
March 12, 2020

Very nice and friendly.

ann
Rated 5.0 out of 5
March 12, 2020

The service ticket was handled quickly and all issues were addressed!

Elizabeth A.
Rated 5.0 out of 5
March 11, 2020

Zach was quickly responsive to take care of everything I requested. When I didn't understand how to do something he gave me specific, understandable instructions of what action to take. He was very professional, personable, and polite – three rare and welcomed traits in today's customer service world! I have received this caliber of assistance from every LOOP representative I have encountered thus far. Keep up the great work, LOOP!

Jana B.
Rated 5.0 out of 5
March 11, 2020

We are satisfied with product and service.

Kathy B.
Rated 5.0 out of 5
March 10, 2020

Pleasant and professional service. Also very quick to respond to needs.

Tracy N.
Rated 5.0 out of 5
March 10, 2020

Rebecckah was very helpful and resolved my need immediately.

Tyler A.
Rated 5.0 out of 5
March 6, 2020

Everyone was great.

Ted M.
Rated 5.0 out of 5
March 6, 2020

Fast, knowledgable and courteous service.

robert D.
Rated 5.0 out of 5
March 4, 2020

Always wonderful customer service!

Sherri B.
Rated 5.0 out of 5
February 28, 2020

so helpful! so quick. THANKS

Helen A.
Rated 5.0 out of 5
February 27, 2020

Fast friendly service.

Elizabeth L.
Rated 5.0 out of 5
February 27, 2020

Excellent service!!! Thank you very much!!!

Carolyn N.