Customer Service Reviews

As part of our commitment to the best possible customer support, we send a survey after every interaction with our customer support team. We, of course, strive for 100% customer satisfaction. See how we are doing below with customer feedback about our support team.
5.0
Rated 5.0 out of 5
5.0 out of 5 stars (based on 3,827 reviews)
5 stars99%
4 stars1%
3 stars0%
2 stars0%
1 star0%

Feedback from Real Customers

Rated 5.0 out of 5
September 11, 2026

Very professional and helpful team!

kayfreed
Keller Williams at the Park
Rated 5.0 out of 5
September 11, 2026

Great follow up!

David C.
RealTime Information Technology
Rated 5.0 out of 5
September 11, 2026

Jake was very patient and helpful!!!

Reception
Keller Williams Realty Austin
Rated 5.0 out of 5
September 11, 2026

Quick and efficient response

Lashaunda G.
RealTime Information Technology
Rated 5.0 out of 5
September 11, 2026

Very helpful and friendly.

Reception
Keller Williams Realty Austin
Rated 5.0 out of 5
September 11, 2026

Very helpful and friendly.

Reception
Keller Williams Realty Austin
Rated 5.0 out of 5
September 11, 2026

My needs were met.

trevor
Guardian IT Systems
Rated 5.0 out of 5
September 11, 2026

Thanks you!

Megan W.
Real IT Solutions
Rated 5.0 out of 5
September 10, 2026

Setup done very quickly

David C.
RealTime Information Technology
Rated 5.0 out of 5
September 10, 2026

Delightful experience with a very well mannered support representative! Timely and hassle free resolution!

Ari T.
Life Seasons Estate Planning
Rated 5.0 out of 5
September 10, 2026

Representative was very helpful and took the time to correct the problem.

jrivera
Jewish Family Services of New Jersey
Rated 5.0 out of 5
September 10, 2026

smooth transition and great response to any little adjustments needed. The staff was courteous and responsive in a timely fashion

Steve H.
Moake Park Group
Rated 5.0 out of 5
September 9, 2026

The support team has been very helpful! They are quick with service request and have helped me solve my problems. I greatly appreciate them.

Elsa C.
Hope Media / Way Media
Rated 5.0 out of 5
September 9, 2026

Quick response, easy fix, which I appreciated!

Diana H.
Insite Engineering Services, LLC
Rated 5.0 out of 5
September 9, 2026

Request processed quickly and accurately

David C.
RealTime Information Technology
Rated 5.0 out of 5
September 8, 2026

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Paul T.
RealTime Information Technology
Rated 5.0 out of 5
September 8, 2026

Awesome support and staff. Super happy with them

Brian T.
Fox's Pizza Den - Mt Washington
Rated 5.0 out of 5
September 4, 2026

Michael was very quick to fulfill my request and was great to work with :)

Raegan J.
Eagle Network Solutions
Rated 5.0 out of 5
September 4, 2026

Great Job!

Becky F.
Altair Travel
Rated 5.0 out of 5
September 4, 2026

The technician was very helpful and patient.

saltlakecity
True Classic
Rated 5.0 out of 5
September 3, 2026

Ryan was quick in assisting me with my request. Thank you!!

Marie F.
Rural Resources Community Action
Rated 5.0 out of 5
September 3, 2026

Great job!!!

Becky F.
Altair Travel
Rated 5.0 out of 5
September 2, 2026

I was notified right away with a plan and then followed up with the answers.

Rita P.
Alamo Heights Dental
Rated 5.0 out of 5
September 2, 2026

Always a pleasure to work with LOOP :)

Cathy G.
City of Colville
Rated 5.0 out of 5
September 2, 2026

young lady who answered helped me in 30 seconds . All good.

Pardon D.
Dexter Insurance / CAP Insurance
Rated 5.0 out of 5
September 2, 2026

Love Loop Communications and their employees! Everyone we have dealt with has been so helpful and friendly, not to mention so down to earth! Thank you for all you do!

Ann G.
Scarlett Auto Body
Rated 5.0 out of 5
September 1, 2026

Michael was very helpful!

Connie S.
Kennon Craver, PLLC
Rated 5.0 out of 5
September 1, 2026

Request processed quickly.

David C.
RealTime Information Technology
Rated 5.0 out of 5
September 1, 2026

Thanks for the quick response.

Jill D.
Rebound Sports
Rated 5.0 out of 5
August 31, 2026

Helpful and efficient.

Inga W.
The Sloan Group