Customer Service Reviews

As part of our commitment to the best possible customer support, we send a survey after every interaction with our customer support team. We, of course, strive for 100% customer satisfaction. See how we are doing below with customer feedback about our support team.
5.0
Rated 5.0 out of 5
5.0 out of 5 stars (based on 3,032 reviews)
5 stars99%
4 stars1%
3 stars0%
2 stars0%
1 star0%

Feedback from Real Customers

Rated 5.0 out of 5
October 28, 2025

Great service and quick!!!

Araceli C.
R's Solid Surfaces Inc.
Rated 5.0 out of 5
October 28, 2025

excellent service. Very professional and pleasnt.

Teresa J.
Central Louisiana Human Services District
Rated 5.0 out of 5
October 28, 2025

Awesome service as always!

KW E.
Keller Williams - Anchorage
Rated 5.0 out of 5
October 27, 2025

always very customer oriented and fast

Matt S.
Careteam Plus
Rated 5.0 out of 5
October 27, 2025

Zach thank you for helping me after hours and following through to get this issue resolved.

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
October 27, 2025

very helpful

Davis J.
Girl Scouts of Northeast Texas
Rated 5.0 out of 5
October 27, 2025

This team responds quickly to messages and has a great attitude.

Buck P.
Valdosta Electric Co
Rated 5.0 out of 5
October 24, 2025

Excellent Service as always

Louise C.
Children's Recovery Center
Rated 5.0 out of 5
October 24, 2025

Great Initiative

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
October 24, 2025

Great communication with very prompt responses.

Catrice M.
Titan Subsea Innovations
Rated 5.0 out of 5
October 24, 2025

Very quickly done!

Nathan S.
Apex Technology
Rated 5.0 out of 5
October 24, 2025

So fast!

Ashley C.
Hope Media / Way Media
Rated 5.0 out of 5
October 24, 2025

Quick assistance and resolution

Dale B.
Carolinas Pain Institute
Rated 5.0 out of 5
October 23, 2025

It was great efficient call. Very helpful

Trish F.
Brookside Dental - Gresham
Rated 5.0 out of 5
October 23, 2025

The support team was excellent, and the response time was outstanding!

LaShun P.
Hope Media / Way Media
Rated 5.0 out of 5
October 23, 2025

great service

Tatiana
American Supply
Rated 5.0 out of 5
October 23, 2025

Great response time!!!

Eric M.
Community Broadcasters
Rated 5.0 out of 5
October 22, 2025

This entire team and company is amazing. I continue to be impressed!

Chris H.
Matson & Isom Technology Consulting
Rated 5.0 out of 5
October 22, 2025

Nick was able to resolve the issue we were having remotely. Thank you Nick.

Stone M.
LPL Financial
Rated 5.0 out of 5
October 22, 2025

Quick and effective as always. :)

Michaelyn W.
Ravenwood Castle
Rated 5.0 out of 5
October 22, 2025

Timely response. Thanks.

Deborah K.
Triangle Wealth Management
Rated 5.0 out of 5
October 22, 2025

Very quick and friendly assistance!

Clay J.
Guardian IT Systems
Rated 5.0 out of 5
October 22, 2025

excellent support

Nwamaka E.
First Patient Engagement Center
Rated 5.0 out of 5
October 22, 2025

Always quick resolution!

Dottie B.
SignUpGenius
Rated 5.0 out of 5
October 21, 2025

Excellent job!

Becky F.
Altair Travel
Rated 5.0 out of 5
October 21, 2025

I spoke to two representatives and they were both very helpful. We love Loop!

Rosemary G.
Highland at Spring Hill
Rated 5.0 out of 5
October 21, 2025

Great CS

Debbie R.
Keller Williams - Wilmington
Rated 5.0 out of 5
October 20, 2025

Always taken care of in a timely manner .

jenny
Faithward Resources
Rated 5.0 out of 5
October 20, 2025

Timely response.

Hayden M.
Morris-Berg Architects
Rated 5.0 out of 5
October 20, 2025

They are always so helpful

Meryl G.
M. Greenwald Associates LLP