Customer Service Reviews

As part of our commitment to the best possible customer support, we send a survey after every interaction with our customer support team. We, of course, strive for 100% customer satisfaction. See how we are doing below with customer feedback about our support team.
5.0
Rated 5.0 out of 5
5.0 out of 5 stars (based on 3,717 reviews)
5 stars99%
4 stars1%
3 stars0%
2 stars0%
1 star0%

Feedback from Real Customers

Rated 5.0 out of 5
July 22, 2026

always very communicative

Matt S.
Careteam Plus
Rated 5.0 out of 5
July 22, 2026

The crew at LOOP is Fantastic and always helpful with a cheery disposition.

Cathy G.
City of Colville
Rated 5.0 out of 5
July 22, 2026

Always great fast service!

Nathan T.
Tech Savvy LLC
Rated 5.0 out of 5
July 22, 2026

Xandria was quick to reply and solved my issue right away.

Sara D.
Central Jersey Management
Rated 5.0 out of 5
July 21, 2026

great help – quick – easy

oliviaallstarclosing C.
AllStar Title
Rated 5.0 out of 5
July 21, 2026

10/10 as always!!

Chad B.
RG Digital
Rated 5.0 out of 5
July 20, 2026

Great service

Mickey C.
PBI Performance Products, Inc.
Rated 5.0 out of 5
July 20, 2026

Michael did a great job and was very fast on getting back to my emails.

Dan P.
DRM Inc.
Rated 5.0 out of 5
July 20, 2026

great

Sukhjit S.
Central Indy IT
Rated 5.0 out of 5
July 20, 2026

VERY HELPFUL AND SOLVED OUR PROBLEM QUICKLY!

Anita S.
Nebraska Farmers Agency Direct Inc
Rated 5.0 out of 5
July 20, 2026

Thanks for the quick follow up

Jamie B.
Children's Recovery Center
Rated 5.0 out of 5
July 20, 2026

very good

Jeff S.
Corbett Package Co.
Rated 5.0 out of 5
July 20, 2026

Great job! Thank you!

Tracy C.
PHYBUS
Rated 5.0 out of 5
July 20, 2026

As always, it was an easy process to request and receive help from Loop Communications support. Thank you!

Gail S.
Carolina Fiber Communications
Rated 5.0 out of 5
July 17, 2026

Loop tech support fixed the issue with a fax line promptly.

Gus S.
Thomas More Classical School
Rated 5.0 out of 5
July 17, 2026

Fabulous support. Responsive to our inquiries and understanding of what needs to happen. Fantastic team!

Meredith
Tegrity Data Systems
Rated 5.0 out of 5
July 17, 2026

Great help as always!

Casey R.
Rebound Sports
Rated 5.0 out of 5
July 17, 2026

Great service!

David C.
RealTime Information Technology
Rated 5.0 out of 5
July 17, 2026

Loop communication has always been a great company! The customer service is phenomenal, and they always take care of our needs promptly!

Kenya N.
Pee Dee Federal Credit Union
Rated 5.0 out of 5
July 16, 2026

Quick responses, easy to work with, satisfactory result.

Zach B.
Landmark Companies
Rated 5.0 out of 5
July 15, 2026

Jake was amazing and helped me through the issue. Great work!

Sue F.
HEAL (Help End Abuse For Life)
Rated 5.0 out of 5
July 15, 2026

5 starts

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
July 15, 2026

This was a simple change, but it was done quickly.

Williams R.
Girl Scouts of Northeast Texas
Rated 5.0 out of 5
July 15, 2026

Fixed issue quickly

mlanier
James River Petroleum
Rated 5.0 out of 5
July 14, 2026

The support is always very timely and accurate. Thank you!

Christine P.
Pahoresky
Rated 5.0 out of 5
July 14, 2026

Great service!

Jenny L.
Temple Israel
Rated 5.0 out of 5
July 14, 2026

GOOD

Infocuskoalaeyecenter C.
Koala Eye
Rated 5.0 out of 5
July 14, 2026

Support has been great and quick at getting back to me all last week with it being our launch week!

Lizzie N.
Tender Heart Veterinary Care
Rated 5.0 out of 5
July 13, 2026

Super fast

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
July 10, 2026

Love working with you guys, thank you so much for you help.

Leon C.
Dr. Gail King