Customer Service Reviews

As part of our commitment to the best possible customer support, we send a survey after every interaction with our customer support team. We, of course, strive for 100% customer satisfaction. See how we are doing below with customer feedback about our support team.
5.0
Rated 5.0 out of 5
5.0 out of 5 stars (based on 3,251 reviews)
5 stars99%
4 stars1%
3 stars0%
2 stars0%
1 star0%

Feedback from Real Customers

Rated 5.0 out of 5
January 22, 2026

Always very responsive in a timely manner.

Winter D.
Keller Williams at the Park
Rated 5.0 out of 5
January 22, 2026

Great service

Alan D.
Valhalla Technology
Rated 5.0 out of 5
January 22, 2026

quick and friendly

Alan D.
Valhalla Technology
Rated 5.0 out of 5
January 22, 2026

Jesse was Very Helpful!

colleenmarlowwhite C.
Marlow White
Rated 5.0 out of 5
January 22, 2026

Service from Loop is always timely and you manage to fulfill our requests. Thanks!

Christine P.
Pahoresky & Associates
Rated 5.0 out of 5
January 21, 2026

I as very satisfied with the support I received. Issues were resolved.

Ruth H.
Hope Media / Way Media
Rated 5.0 out of 5
January 21, 2026

Loop tech support is on the ball!

Gus S.
Thomas More Classical School
Rated 5.0 out of 5
January 21, 2026

Always amazing customer service

Kathy C.
Zack Hall MD
Rated 5.0 out of 5
January 21, 2026

Support is very friendly and responsive.

Micah S.
Falls Area Food Pantry
Rated 5.0 out of 5
January 21, 2026

You have something unique about your great customer service. Please don’t ever let that go!

Joey G.
Modern Impressions
Rated 5.0 out of 5
January 21, 2026

Always a quick response, thank you.

Skrochmal
Northeast Door Corporation
Rated 5.0 out of 5
January 21, 2026

Fast response!

David C.
RealTime Information Technology
Rated 5.0 out of 5
January 20, 2026

Loop communications have been supportive in our founding effort.

Gus S.
Thomas More Classical School
Rated 5.0 out of 5
January 20, 2026

Quick response, solution and follow-up!

Lori B.
Colorado Legacy Lawyers
Rated 5.0 out of 5
January 16, 2026

Very Helpful!

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
January 16, 2026

Issue was resolved very quickly, and Davis Blackmon was very responsive and helpful

Lexi C.
Goldstein & Loggia
Rated 5.0 out of 5
January 16, 2026

Always fast service and helpful

Dennis M.
McCurdy Insurance
Rated 5.0 out of 5
January 16, 2026

One of the best companies!!!! Always available, always helpful, all the employees who we have talked with have been great!

Julie H.
Kenneth M Haneline, LLC
Rated 5.0 out of 5
January 16, 2026

I appreciate the help as always.

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
January 16, 2026

My issue was resolved quickly

Schuman J.
Girl Scouts of Northeast Texas
Rated 5.0 out of 5
January 15, 2026

Xandria alerted us of a security issue discovered during a routine audit. We are a financial institution and never wanted remote access to our voicemail due to clients occasionally leaving financial information. She discovered the feature was active, alerted us, and offered to disable it. We appreciate her reaching out.

Emily P.
Mill Capital Management
Rated 5.0 out of 5
January 15, 2026

Have been very helpful.

Roxanne S.
Rosenberger Site Solutions
Rated 5.0 out of 5
January 15, 2026

I am very happy with Michael and Davis those are the two I usually have respond. My request was done in a quick manner. I never have a bad experience with any request I make. So happy we changed to Loop Communications.

Christine R.
Linda Woodson Dermatology
Rated 5.0 out of 5
January 15, 2026

I appreciate the follow up with additional information!

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
January 15, 2026

Great such a fast response.

Sandra B.
Key Realty
Rated 5.0 out of 5
January 14, 2026

Great!!

Jennifer W.
Vision One Credit Union
Rated 5.0 out of 5
January 14, 2026

Everyone that I talk with is so helpful. I’m not very technical savvy and its so great to talk to someone who speaks my language.

Thanks,

Sandra

Sandra B.
Key Realty
Rated 5.0 out of 5
January 14, 2026

100%

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
January 14, 2026

GREAT QUICK SERVICE !

Teresa H.
Cuyahoga Soil
Rated 5.0 out of 5
January 14, 2026

Very helpful and timely in their response to fix the problem!

Kristen H.
Gull Lake Ministries