Customer Service Reviews

As part of our commitment to the best possible customer support, we send a survey after every interaction with our customer support team. We, of course, strive for 100% customer satisfaction. See how we are doing below with customer feedback about our support team.
5.0
Rated 5.0 out of 5
5.0 out of 5 stars (based on 3,363 reviews)
5 stars99%
4 stars1%
3 stars0%
2 stars0%
1 star0%

Feedback from Real Customers

Rated 5.0 out of 5
March 2, 2026

Jesse always does a great job.

Fort D.
Keller Williams Gateway Realty
Rated 5.0 out of 5
March 2, 2026

Very helpful and prompt.

savantlowryassoc C.
Lowry
Rated 5.0 out of 5
February 27, 2026

You all are always responsive. Thank you!

Mary L.
Calema, LLC dba KMS (formerly K
Rated 5.0 out of 5
February 27, 2026

Thank you, everything is working now

hparker
Girl Scouts of Northeast Texas
Rated 5.0 out of 5
February 26, 2026

I appreciate that you called my users to troubleshoot to take something off my plate.

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
February 26, 2026

Excellent timing. Quick and efficient assistance

Lashaunda G.
RealTime Information Technology
Rated 5.0 out of 5
February 26, 2026

the person who helped me was pleasant and got everything fixed for me really quickly!

heather D.
Queen City Homestore
Rated 5.0 out of 5
February 25, 2026

They were prompt, efficient, and friendly!

carah
Rural Resources Community Action
Rated 5.0 out of 5
February 25, 2026

Always effective and always efficient! Best support around. Hands down

Nathan T.
Tech Savvy LLC
Rated 5.0 out of 5
February 25, 2026

Jake was very helpful and patient with completing our menu and options update.

Kelly B.
Slavic Village Development
Rated 5.0 out of 5
February 25, 2026

Thank you

Werner A.
Girl Scouts of Northeast Texas
Rated 5.0 out of 5
February 25, 2026

Very prompt and efficient service, and friendly as well!

carah
Rural Resources Community Action
Rated 5.0 out of 5
February 24, 2026

Quick and efficient

Christian J.
Girl Scouts of Northeast Texas
Rated 5.0 out of 5
February 24, 2026

Question answered quickly

David C.
RealTime Information Technology
Rated 5.0 out of 5
February 24, 2026

Quick resolution!

Joey G.
Modern Impressions
Rated 5.0 out of 5
February 24, 2026

Prompt service as always and offered a creative solution to my request.

Andrea P.
Network Essentials
Rated 5.0 out of 5
February 23, 2026

5 stars

emclard
RealTime Information Technology
Rated 5.0 out of 5
February 23, 2026

Again I appreciate y’all keeping an eye on these.

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
February 23, 2026

I apricate y’all being on top of this outage.

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
February 23, 2026

Jesse really pushed to keep trying

Adam L.
Nilges Draher
Rated 5.0 out of 5
February 23, 2026

Loop support team is the best!

Ann G.
Scarlet Auto Body
Rated 5.0 out of 5
February 21, 2026

The representative communicated quickly and the issue was resolved within a reasonable amount of time.

Debbie P.
Spurgetis Law
Rated 5.0 out of 5
February 20, 2026

I truly appreciate how quickly you fixed my work phone. Thank you so much!

Michelle M.
Pearson CJD
Rated 5.0 out of 5
February 20, 2026

* * * * *

Thank you for alerting us to this!

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
February 20, 2026

Handled in a timely manner

Info
General Chemical Corp
Rated 5.0 out of 5
February 20, 2026

Great as alwasy

TC K.
Alaska Premier Auctions
Rated 5.0 out of 5
February 20, 2026

Nick made the phone switch very seamless. Very professional, polite and knowledgeable.

Robin W.
MC Multimodal Services
Rated 5.0 out of 5
February 20, 2026

Great job! Fast and efficient!

Sara D.
Esteem Elecctric
Rated 5.0 out of 5
February 19, 2026

Quick to resolve the issue.

Marie F.
Rural Resources Community Action
Rated 5.0 out of 5
February 18, 2026

Quick resolution

David C.
RealTime Information Technology