Customer Service Reviews

As part of our commitment to the best possible customer support, we send a survey after every interaction with our customer support team. We, of course, strive for 100% customer satisfaction. See how we are doing below with customer feedback about our support team.
5.0
Rated 5.0 out of 5
5.0 out of 5 stars (based on 2,981 reviews)
5 stars99%
4 stars1%
3 stars0%
2 stars0%
1 star0%

Feedback from Real Customers

Rated 5.0 out of 5
October 10, 2025

Xandria Young was extremely helpful and patient with me.

Absolutely wonderful person.

Jarrett N.
Lift Solutions Inc.
Rated 5.0 out of 5
October 10, 2025

Always a pleasure to work with!

Roseanna H.
Lazar Industries
Rated 5.0 out of 5
October 9, 2025

Resolved my issue quickly and painlessly

Adrian G.
Fresh Floors INC.
Rated 5.0 out of 5
October 9, 2025

We had a small issue with the implementation of the speed dial but once we brought it to their attention, it was corrected quickly :)

May S.
Sharna
Rated 5.0 out of 5
October 8, 2025

Fast response

Support
Truhlsen Law Office
Rated 5.0 out of 5
October 8, 2025

awesome job

David G.
Hope Media / Way Media
Rated 5.0 out of 5
October 8, 2025

This is Cassandra Smith, receptionist from Kastner Westman and Wilkins. We had some issues with our fax machine. I called and talked with Jesse from the tech department. I appreciate that Jesse didn’t waste any time when it came to helping me with our fax issues. Thanks, Jesse, for your promptness and dedication to your job.

Cassandra S.
Kastner, Westman
Rated 5.0 out of 5
October 7, 2025

Very responsive and clear communication.

Todd W.
ESCO Insurance Agency
Rated 5.0 out of 5
October 7, 2025

This was efficient and helpful, thank you!

Kgilbert
Rural Resources Community Action
Rated 5.0 out of 5
October 6, 2025

Very fast and curious service

Cami P.
Noel Management Group
Rated 5.0 out of 5
October 6, 2025

Your support time has been very responsive and helpful! Thank you!

Tina T.
First Tryon Securities
Rated 5.0 out of 5
October 6, 2025

Very helpful!!

jodie
Carolina Equity Services
Rated 5.0 out of 5
October 3, 2025

Quick Response

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
October 3, 2025

Loved working with Davis! She answered all my questions and was informative about the options we had at our disposal. The failover attendant sounds great, and we are happy to have something in place to reflect our personal extension numbers. Service was also very quick!

Peyton R.
CIMS
Rated 5.0 out of 5
October 2, 2025

Thanks for your help! It finally worked for me to get faxes. :)

Thu S.
Spurgetis Law
Rated 5.0 out of 5
October 2, 2025

I’ll fax it

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
October 2, 2025

Flawless

Jack B.
AIRMAX International
Rated 5.0 out of 5
October 2, 2025

you guys are always helpful

Brandon B.
Cross Timbers Roofing
Rated 5.0 out of 5
October 2, 2025

Great work guys!

Chris R.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
October 1, 2025

It was a phone renaissance

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
October 1, 2025

Nick was very helpful, and he answered my email very quickly.

Lisa S.
RG Digital
Rated 5.0 out of 5
October 1, 2025

It was great

Vanlissa C.
Central Louisiana Human Services District
Rated 5.0 out of 5
September 30, 2025

Thanks, great service as always!

Emily T.
Network Essentials
Rated 5.0 out of 5
September 30, 2025

Very Helpful!

Frank F.
FCG Associates LLC
Rated 5.0 out of 5
September 30, 2025

Always…the very best service!!

Joe C.
De Hart Tile
Rated 5.0 out of 5
September 29, 2025

Everyone has always been helpful, thank you!

Whitney R.
Rio Ruidoso Company
Rated 5.0 out of 5
September 29, 2025

Great job!

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
September 29, 2025

excellent

DarrenBalentine
FCG Associates LLC
Rated 5.0 out of 5
September 25, 2025

So helpful, responsive, and communicative! Love the service!

Laurie B.
Baker Law
Rated 5.0 out of 5
September 25, 2025

They got my phone display fixed in no time!

Stephanie V.
Patterson Law