Customer Service Reviews

As part of our commitment to the best possible customer support, we send a survey after every interaction with our customer support team. We, of course, strive for 100% customer satisfaction. See how we are doing below with customer feedback about our support team.
5.0
Rated 5.0 out of 5
5.0 out of 5 stars (based on 3,059 reviews)
5 stars99%
4 stars1%
3 stars0%
2 stars0%
1 star0%

Feedback from Real Customers

Rated 5.0 out of 5
November 8, 2025

Great service

Mickey C.
PBI Performance Products, Inc.
Rated 5.0 out of 5
November 7, 2025

Very quick to respond and take care of what was needed!

Heather S.
Nilges Draher
Rated 5.0 out of 5
November 6, 2025

Great job!

Roseanna H.
Lazar Industries
Rated 5.0 out of 5
November 5, 2025

Xandria was great in updating my phone scripts.

Tracy C.
Six3 Tile
Rated 5.0 out of 5
November 4, 2025

Everything was done quickly!

Roseanna H.
Lazar Industries
Rated 5.0 out of 5
November 4, 2025

Jessie was very helpful and attentive. Jessie made sure all issues were resolved.

craig B.
Queen City Homestore
Rated 5.0 out of 5
November 3, 2025

always a pleasure…thank you.

Debbie B.
SCORH
Rated 5.0 out of 5
November 3, 2025

Quick response!

Mark C.
Pendello Solutions
Rated 5.0 out of 5
October 31, 2025

Great Job!

Phil J.
Hope Media / Way Media
Rated 5.0 out of 5
October 31, 2025

Prompt responses.

Jessica R.
Alaska Premier Auctions
Rated 5.0 out of 5
October 31, 2025

100%

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
October 31, 2025

Great job as always!

Mary L.
Calema, LLC dba KMS (formerly K
Rated 5.0 out of 5
October 31, 2025

Great service!

Matt W.
Bonita Park Nazarene Camp and Conference Center
Rated 5.0 out of 5
October 31, 2025

Thanks :)

Stephanie M.
Intelos
Rated 5.0 out of 5
October 31, 2025

my requested was taken care of promptly!

Elizabeth C.
Orland Township
Rated 5.0 out of 5
October 30, 2025

(b^_^)b

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
October 30, 2025

Once I submitted a request the response was fast and accurate. Reps were very friendly and accommodating. Patient too.

Shannon K.
Royce Apparel, Inc.
Rated 5.0 out of 5
October 30, 2025

The support team is always very nice, efficient and knowledgable.

Zelies T.
Zelie's Home
Rated 5.0 out of 5
October 30, 2025

Jesse Howell was very help and pleasure to work with

Hilda J.
Southeastern Carpenters Training Trust
Rated 5.0 out of 5
October 30, 2025

Every interface with Loop Communications has been exemplary, from sales to training. Responses are always immediate, and every representative of your company is extremely friendly, courteous and knowledgeable. We couldn’t ask for more!

Carol G.
LMB LLC
Rated 5.0 out of 5
October 30, 2025

I have received excellent customer service and I am very pleased with the service!

Matt W.
Bonita Park Nazarene Camp and Conference Center
Rated 5.0 out of 5
October 30, 2025

The call was a great personal touch

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
October 30, 2025

Lightning Fast

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
October 30, 2025

Tech was great! Very helpful. Took care of our needs efficiently.

Jack
Marlow White
Rated 5.0 out of 5
October 29, 2025

Quick and professional service. Great communication.

Emma L.
Housing Studio
Rated 5.0 out of 5
October 29, 2025

Thanks for the quick turnaround!

Karen B.
Hope Media / Way Media
Rated 5.0 out of 5
October 29, 2025

thank you…awesome as always. :)

Debbie B.
SCORH
Rated 5.0 out of 5
October 28, 2025

Great service and quick!!!

Araceli C.
R's Solid Surfaces Inc.
Rated 5.0 out of 5
October 28, 2025

excellent service. Very professional and pleasnt.

Teresa J.
Central Louisiana Human Services District
Rated 5.0 out of 5
October 28, 2025

Awesome service as always!

KW E.
Keller Williams - Anchorage