Customer Service Reviews

As part of our commitment to the best possible customer support, we send a survey after every interaction with our customer support team. We, of course, strive for 100% customer satisfaction. See how we are doing below with customer feedback about our support team.
5.0
Rated 5.0 out of 5
5.0 out of 5 stars (based on 3,721 reviews)
5 stars99%
4 stars1%
3 stars0%
2 stars0%
1 star0%

Feedback from Real Customers

Rated 5.0 out of 5
July 24, 2026

Great response time, quick resolution, recommended items included in tech response which were very helpful. Great experience.

Buddy D.
Creative
Rated 5.0 out of 5
July 24, 2026

Xandria Young helped me out with ease!

ttrevino
Metallic Products Corporation
Rated 5.0 out of 5
July 23, 2026

Issue resolved very quickly

David C.
RealTime Information Technology
Rated 5.0 out of 5
July 23, 2026

quick and efficient

roneshua B.
Ryde Trans
Rated 5.0 out of 5
July 22, 2026

always very communicative

Matt S.
Careteam Plus
Rated 5.0 out of 5
July 22, 2026

The crew at LOOP is Fantastic and always helpful with a cheery disposition.

Cathy G.
City of Colville
Rated 5.0 out of 5
July 22, 2026

Always great fast service!

Nathan T.
Tech Savvy LLC
Rated 5.0 out of 5
July 22, 2026

Xandria was quick to reply and solved my issue right away.

Sara D.
Central Jersey Management
Rated 5.0 out of 5
July 21, 2026

great help – quick – easy

oliviaallstarclosing C.
AllStar Title
Rated 5.0 out of 5
July 21, 2026

10/10 as always!!

Chad B.
RG Digital
Rated 5.0 out of 5
July 20, 2026

Great service

Mickey C.
PBI Performance Products, Inc.
Rated 5.0 out of 5
July 20, 2026

Michael did a great job and was very fast on getting back to my emails.

Dan P.
DRM Inc.
Rated 5.0 out of 5
July 20, 2026

great

Sukhjit S.
Central Indy IT
Rated 5.0 out of 5
July 20, 2026

VERY HELPFUL AND SOLVED OUR PROBLEM QUICKLY!

Anita S.
Nebraska Farmers Agency Direct Inc
Rated 5.0 out of 5
July 20, 2026

Thanks for the quick follow up

Jamie B.
Children's Recovery Center
Rated 5.0 out of 5
July 20, 2026

very good

Jeff S.
Corbett Package Co.
Rated 5.0 out of 5
July 20, 2026

Great job! Thank you!

Tracy C.
PHYBUS
Rated 5.0 out of 5
July 20, 2026

As always, it was an easy process to request and receive help from Loop Communications support. Thank you!

Gail S.
Carolina Fiber Communications
Rated 5.0 out of 5
July 17, 2026

Loop tech support fixed the issue with a fax line promptly.

Gus S.
Thomas More Classical School
Rated 5.0 out of 5
July 17, 2026

Fabulous support. Responsive to our inquiries and understanding of what needs to happen. Fantastic team!

Meredith
Tegrity Data Systems
Rated 5.0 out of 5
July 17, 2026

Great help as always!

Casey R.
Rebound Sports
Rated 5.0 out of 5
July 17, 2026

Great service!

David C.
RealTime Information Technology
Rated 5.0 out of 5
July 17, 2026

Loop communication has always been a great company! The customer service is phenomenal, and they always take care of our needs promptly!

Kenya N.
Pee Dee Federal Credit Union
Rated 5.0 out of 5
July 16, 2026

Quick responses, easy to work with, satisfactory result.

Zach B.
Landmark Companies
Rated 5.0 out of 5
July 15, 2026

Jake was amazing and helped me through the issue. Great work!

Sue F.
HEAL (Help End Abuse For Life)
Rated 5.0 out of 5
July 15, 2026

5 starts

Stephen Z.
Baptist Children's Homes of North Carolina
Rated 5.0 out of 5
July 15, 2026

This was a simple change, but it was done quickly.

Williams R.
Girl Scouts of Northeast Texas
Rated 5.0 out of 5
July 15, 2026

Fixed issue quickly

mlanier
James River Petroleum
Rated 5.0 out of 5
July 14, 2026

The support is always very timely and accurate. Thank you!

Christine P.
Pahoresky
Rated 5.0 out of 5
July 14, 2026

Great service!

Jenny L.
Temple Israel