Feedback from Real Customers
The repersentive was great and patient .
Brandon is amazing!! Gets right to the problem and solves it! Thank you!
Fast response and very nice demeanor
Brandon was great and got the problem solved.
Quite surprised I received a call back from an email request. very helpful and very friendly.
We had some issues with our fax working properly and finally determined that Toshiba, the company we chose for our fax/copier and printer, had to come in and change the setting on our machine so it would work properly again.
Your team is responsive and handles any concerns and/or issues promptly. All the best,
Awesome customer service since coming onboard with Loop! Extremely responsive and helpful team.
Support was very responsive and quickly resolved my issue.
The customer support team is great!! I have worked with both John & Brandon and the consistency of the great support they give is top-notch!
Do a great job and easy to work with
fast and great service
Jon and Rebecckah were instrumental in getting my issue resolved! Thanks for the prompt response times.
Excellent support system. The MOST calm tech team throughout process.
good
Jon was FANTASTIC!! He was patient, thorough, and worked quickly to execute our request.
Found a solution fast!
asked for a report at 4:15 pm and it was there by 8 am the following morning! Jon was very helpful.
Loop Com is very helpful whenever I call or email needing questions answered.
Fast service got me right back to work
Prompt and effective.
Very quick to fulfil request.
Quick and responsive support team.
Super!!
So helpful. Thank you for fixing our intercoms.
It took a while for them to reach out regarding my issue, and needed one of our managers to step in to ensure the process would be looked at as a high priority. Once the issue was looked at, I was given a bit of a canned response asking if my phone was up to date, instead of actual troubleshooting steps, or details relating to the error I was seeing. After the tech read the ticket and issue, they were able to issue me another login link that worked properly this time around.
Fast assistance
Service is always prompt. thank you.
Zach was very helpful and quick to respond
Always a great experience when I have to call for technicial support.
Quick to fix a minor problem where they needed to add my IP address.