Feedback from Real Customers
Loop understood my urgency and was sensitive to it providing a fast call and to the point service. It was with a great attitude and it was effective, minimizing my downtime.
I got all my questions answered.
Zach did a great job. Walked me through everything and made it real easy!
hello
Extremely responsive!
Jon was quick, efficient and very helpful as we transition to the new system.
Jon was very helpful in addressing the issue I had
Very pleasant and accommodating however, when things aren't working and the help desk makes a mistake to compound our own mistakes, –doesn't lead to a good experience—Although we all make mistakes
Timely and efficient.
Always nice, respectful and helpful.
Great Rep very helpful
Thanks for the tenacious efforts to resolve the issue and get the analog device online and working!
The experience was very helpful in solving my problem.
Great support as always
Zach was super help and answered all my questions and concerns in a timely fashion.
Great customer service! Very patient and helpful.
Great customer service! On the phone less than 10 minutes and our problems were resolved.
Quick response and resolution – thank you!
Thank you!
Excellent customer service!
Great
Always very helpful!
Customer service is spot on! They have taken care of most everything in regarding to setting up our new phone service. I haven't had to do much of anything. I'm just following their instructions which are easy.
They were very responsive and helped with my issue right away. Also followed up to make sure the issue was taken care of!
Everyone at Loop has been genuinely helpful and accommodating about our particular support needs. I speak w/Jon most of the time and his ability to grasp my concepts, questions and requests for help is really quite extraordinary. He's able to pivot and look at a request from different directions and that enables him to respond and change an outcome from "yuck" to "yippee" really fast. Thank you to all of you who have helped each other and me so that I could advance through the newness of all of this! Be well & Stay safe, Karen Backer
We are very satisfied with the work provided
Great, fast service.
Thank you for the quick service. Took about 5 minutes from the time I sent in the new IP for the phone to be operational in the new location.
Very satisfied
John did a great job, answers the phone right away. Appreciate the assistance and availability.