While many VoIP vendors are competing for your business, not all of them are right for you and your customers, and more often than not, they complicate outsourcing VoIP services. The way we operate is simple: We provide exceptional customer service, and we do not have to lock our customers into contracts. If you’re [...]
Believe it or not, many channel partners are considering outsourcing hosted phone solutions to ensure their customers are still receiving best-in-class service as the VoIP market continues to grow — and you should, too. The more sophisticated solutions get — as you know from experience — the more time and effort it takes for you [...]
Loop Communications will sponsor a pair of industry conferences in March – the Robin Robins IT Sales and Marketing Bootcamp from March 5-8, and the MSP World Conference from March 24-26.
Loop Communications has once again been honored with a Silver Award in the category of “Customer Service Department of the Year – Telecommunications” by The Stevie Awards, which are recognized as the world’s top customer service and sales awards.
Loop Communications has been named as a finalist in the “Customer Service Department of the Year – Telecommunications” category of The Stevie Awards.
We asked friend and partner Jarrod Gibson of Apex Technology Corporation for some tips about working with managed services providers.
We asked our friend and partner Kyle Elworthy of Network Essentials to share his insights on backup and disaster recovery, and how your business should make sure it doesn’t become a victim.
Loop Communications has added another member to its staff, with Jon Wilcox joining the team as a customer support analyst as of Thursday, October 4.
Included in the cost of your service with Loop Communications is a Follow Me feature that lets you answer your office phone anywhere, anytime.
Our first Loop Technology Spotlight subject is ransomware, which affects new businesses every day. Michael Pfaff of NDSE offered suggestions about how to combat this growing threat.