Customer Service Reviews

Great Rep very helpful

Thanks for the tenacious efforts to resolve the issue and get the analog device online and working!

The experience was very helpful in solving my problem.

Great support as always

Zach was super help and answered all my questions and concerns in a timely fashion.

Great customer service! Very patient and helpful.

Great customer service! On the phone less than 10 minutes and our problems were resolved.

Quick response and resolution – thank you!

Thank you!

Excellent customer service!

Great

Always very helpful!

Customer service is spot on! They have taken care of most everything in regarding to setting up our new phone service. I haven't had to do much of anything. I'm just following their instructions which are easy.

They were very responsive and helped with my issue right away. Also followed up to make sure the issue was taken care of!

Everyone at Loop has been genuinely helpful and accommodating about our particular support needs. I speak w/Jon most of the time and his ability to grasp my concepts, questions and requests for help is really quite extraordinary. He's able to pivot and look at a request from different directions and that enables him to respond and change an outcome from "yuck" to "yippee" really fast. Thank you to all of you who have helped each other and me so that I could advance through the newness of all of this! Be well & Stay safe, Karen Backer

We are very satisfied with the work provided

Great, fast service.

Thank you for the quick service. Took about 5 minutes from the time I sent in the new IP for the phone to be operational in the new location.

Very satisfied

John did a great job, answers the phone right away. Appreciate the assistance and availability.

very fast service

Fixed the issue instantly. Thanks!

I would rate the experience very highly. Brandon was good at explaining the process to me in layman terms so it made sense. He did not mind all the questions I asked either, which was refreshing.

Excellent service

Great

My issue was resolved promptly.

The service I receive from loop is amazing!!!!

Always quick to respond and helpful!! Thanks

Thanks

Corey was extremely helpful, he resolved my issue within minutes