Customer Service Reviews

Quick response time

Jon Wilcox was super helpful!

Brandon has been very responsive to our questions and made sure that we understood the features that our loop system offers.

Excellent service! Very prompt and helpful in resolving the issue.

Task completed as requested.

Great!!

Very nice and knowledgeable technician.

Loop helped me out in a timely manner with an issue on a weekend night.

very nice to work with. very patient too. :)

Always responsive and available to help. Thank you.

It was great! However, when I called in, I was instructed to send an email requesting what I was calling in for. I've never had to submit a written request to you guys before for what I needed. I've always just called in. Extra step, but def not a bad experience! You guys are awesome! Thank you.

Great – Problem solved!

Fast service, E-mailed for a follow up very quick !

Rebecckah Hall assisted me, she was very efficient and helpful!

I really don't make recommendations……

Solid service

Rebekah was very helpful and knew exactly what to do to make my phone work properly. it took only a few minutes to make the configuration changes.

Very simple and Jon was an ace with a novice in this process. He wanted to help and to make it a successful experience.

Excellent service as always. Glad we've been with Loop for the last 6 years.

Great service.

Thank you for your quick response

Great!

i GOT EXCELLENT CARE FROM YOUR COMPANY TODAY. AS ALWAYS YA'LL ARE SOME OF THE BEST CUSTOMER SERVICE PEOPLE THAT I HAVE DEALT WITH IN A LONG TIME.

Jon responded quickly and resolved my issue. :)

So far, the support has been excellent. As the operations person responsible for changes like this, I am both pleased and impressed with all the "yes we can" responses I get to the questions asked. Happy so far!

Thanks

Excellent service. The technical support team were knowledgeable and helpful in supporting our needs. Thank you!

Very happy with the service and time it took to complete

Zach was great. He solved my issue quickly.

Great experience! Super helpful and quick response times.