VoIP News and Events

Your business phone system service agreement with Loop Communications offers a Call Transfer feature that helps you route calls wherever they need to go. This feature probably sounds simple, and it is. Here’s how Loop transfers work: While on a [...]

Your business phone system service agreement with Loop Communications offers a Custom Call Tagging feature that helps your staff identify incoming calls as they arrive. This feature adds a prefix to inbound calls so that your employees can quickly identify their [...]

Your business phone system service agreement with Loop Communications offers Call Center Queue Reports that help customers make it easier to understand and improve their call center efficiency. These reports can be sorted in many ways to give you a [...]

Your business phone system service agreement with Loop Communications offers an Operator Panel/Switchboard that gives your company’s operator (or other person granted access) a live view of your entire phone system. At any time, your operator will have a view [...]

Your business phone system service agreement with Loop Communications offers a Conference Bridge that helps you with calls involving large numbers of participants. All business phone system extensions provided by Loop allow for conference calls involving three people. For more [...]