Features Spotlight: Call Center Queue Reports
Your business phone system service agreement with Loop Communications offers Call Center Queue Reports that help customers make it easier to understand and improve their call center efficiency. These reports can be sorted in many ways to give you a [...]
Features Spotlight: Operator Panel/Switchboard
Your business phone system service agreement with Loop Communications offers an Operator Panel/Switchboard that gives your company’s operator (or other person granted access) a live view of your entire phone system. At any time, your operator will have a view [...]
Features Spotlight: Conference Bridge
Your business phone system service agreement with Loop Communications offers a Conference Bridge that helps you with calls involving large numbers of participants. All business phone system extensions provided by Loop allow for conference calls involving three people. For more [...]
Features Spotlight: Customer Portal
Your business phone system service agreement with Loop Communications offers a web-based Customer Portal that is accessible from anywhere to manage your calls, and those of your team members. The Customer Portal basically acts as your personal operator, helping to [...]
Features Spotlight: Number Porting
Your business phone system service agreement with Loop Communications offers Number Porting, which allows you to easily port existing numbers into your Loop business phone system. We can port in numbers from almost any scenario, whether they’re voice or fax [...]
Features Spotlight: International Calling
Your business phone system service agreement with Loop Communications offers International Calling, which allows you to … um, make international calls. This one is pretty self-explanatory. Loop business phone systems can provide international calling to more than 200 countries. We [...]