Your business phone system service agreement with Loop Communications offers a Custom Call Tagging feature that helps your staff identify incoming calls as they arrive.
This feature adds a prefix to inbound calls so that your employees can quickly identify their purpose. Let’s use Loop’s phone system as an example. When a caller selects the Sales option from our automated attendant, the call is tagged with an “SAL” prefix, which helps us figure out what the caller might want before we even answer. If the caller chooses the Support option, his or her call is tagged with “SUP.” For staff members that answer multiple types of calls, this feature can be very helpful, and we’ll help you tag incoming calls with whatever prefix you wish.
For more details about Custom Call Tagging and other great VoIP business phone system features from Loop Communications, contact us now!