Blog

The latest entry in our “Meet the Team” series focuses on Amanda Proffitt, a lifelong University of South Carolina Gamecocks fan who can’t seem to stop learning new things.

The latest entry in the Loop Communications “Meet the Team” series focuses on James McKinney, a former Marine and French horn player who came up with the idea for our technology company in 2009.

CHARLOTTE, N.C. (February 14, 2018) – Loop Communications has been voted as the favorite provider of customer service in telecommunications based on more than 124,000 votes cast in the 2018 People’s Choice Stevie® Awards. Loop defeated fellow finalists Google Fiber, Nextiva, MetTel and Arkadin Cloud Communications for the honor. February 23 UPDATE: Loop was also [...]

CHARLOTTE (February 7, 2018) -- Loop Communications has been identified as one of the best software and services companies in Charlotte, based on its high levels of customer satisfaction and likeliness to recommend ratings from real G2 Crowd users. Overall Loop Communications had the fourth highest user-reported satisfaction score of any B2B software or service [...]

Hosted Business VoIP New Hires Our customers get to talk to our team members on the phone, but the work of making sure your Loop business phone system works perfectly sometimes prevents us all from getting to know each other. So, we've decided to share more about our dedicated staff with a "Meet the [...]

Top 10 VoIP Provider for Small Business We’ve always prided ourselves on customer service and satisfaction. And while we don’t like to brag, early feedback coming in through G2 Crowd makes us feel as if we’re going about things the right way. As of December 1, we’re ranked on G2 Crowd as a Top [...]

Included in the cost of your business phone system service agreement with Loop Communications is a Three-Way Calling feature that lets you have a conversation with multiple parties. Here’s how Three-Way Calling is different from a conference call: The latter is a dedicated line that is password-protected, and intended for large numbers of participants (meaning [...]

Best VoIP Provider We recently partnered with G2 Crowd, a product review and research site. It’s always good to get customer feedback on how you’re doing, right? Our first placement on the G2 Crowd grid shows us as a “High Performer” in the VoIP category. In fact, Loop’s satisfaction rating of 4.8 stars (out [...]

Included in the cost of your business phone system service agreement with Loop Communications is a Caller ID feature that lets you see who’s calling. Whether you’re using a desk phone or a mobile phone, Caller ID will display the name and company of the person trying to reach you as soon as the phone [...]

VoIP Feature: Do Not Disturb Included in the cost of your business phone system service agreement with Loop Communications is a VoIP Feature Do Not Disturb (or DND) feature that helps when you need to work without interruption. This feature might sound simple, and it is. Just activate it via your Loop portal, and [...]