As a hosted VoIP provider for Managed Service Providers (MSPs), Loop Communications wanted to share some insights if you are considering offering or reselling VoIP as a solution to your customers. There are three paths you can choose, each with advantages and disadvantages, and it really depends on your expertise and business strategy. 1. Partner [...]
8x8 has strong credentials, but their business phone system will require your team to assume a hands-on role for installation and changes.
Fonality is big, but unlike Loop, they'll charge extra for some features and domestic customer service support.
Loop Communications measures up well against Nextiva thanks to our personalized, hands-on installation and onboarding processes.
While many VoIP vendors are competing for your business, not all of them are right for you and your customers, and more often than not, they complicate outsourcing VoIP services. The way we operate is simple: We provide exceptional customer service, and we do not have to lock our customers into contracts. If you’re [...]
Believe it or not, many channel partners are considering outsourcing hosted phone solutions to ensure their customers are still receiving best-in-class service as the VoIP market continues to grow — and you should, too. The more sophisticated solutions get — as you know from experience — the more time and effort it takes for you [...]
Loop Communications will sponsor a pair of industry conferences in March – the Robin Robins IT Sales and Marketing Bootcamp from March 5-8, and the MSP World Conference from March 24-26.
Loop Communications has once again been honored with a Silver Award in the category of “Customer Service Department of the Year – Telecommunications” by The Stevie Awards, which are recognized as the world’s top customer service and sales awards.
Loop Communications has been named as a finalist in the “Customer Service Department of the Year – Telecommunications” category of The Stevie Awards.
We asked friend and partner Jarrod Gibson of Apex Technology Corporation for some tips about working with managed services providers.