Included in the cost of your business phone system service agreement with Loop Communications is a Call Monitoring feature that gives you full access to colleagues’ conversations. Does this sound creepy? It’s really not, and it’s very helpful. Let’s say you have a new employee participating on a call for the first time. With Call [...]
Included in the cost of your business phone system service agreement with Loop Communications is a Busy Lamp Field (or BLF) feature that lets you see which phones are in use, and enables your phones to change the color of the speed dial button between green and red. BLF is primarily used for internal extensions [...]
Included in the cost of your business phone system service agreement with Loop Communications is an Announcements feature that plays before another action takes place, often letting callers know what’s about to happen. This feature can work in any number of ways, but here are a few examples: It can enable a generic company voicemail [...]
Included in the cost of your business phone system service agreement with Loop Communications is a Cell Phone Extensions feature which lets an employee have a business number that can be attached to any cell phone you wish. Cell Phone Extensions can help small- and medium-sized businesses of all kinds, but since we see them [...]
Your business phone system service agreement with Loop Communications offers a Call Logs feature that helps you keep track of ALL your calls. Call Logs are accessible through our customer portal (which is also where you can download Call Recordings). You’re able to track all incoming and outgoing calls for your extension, and manager permissions [...]
Your business phone system service agreement with Loop Communications offers a Multi-Location Support feature that provides seamless connectivity no matter how many offices your company has. Loop’s cloud-based business phone systems are ideal for companies with multiple office locations. They require minimal hardware and infrastructure investment from the business, and allow for easier communication between [...]
Your business phone system service agreement with Loop Communications offers a Call Blocking feature that shields you from unwanted robocalls, marketers and more. This feature doesn’t need much explanation, but it does come in handy with the increased frequency of spam calls received by both homes and businesses. We’ve noticed that many customers are [...]
(Note: This post was originally written in September 2017 to help customers prepare for Hurricane Irma. We modified it to explain one of our great features, Inclement Weather Routing.) Your business phone system service agreement with Loop Communications includes an Inclement Weather Routing feature that helps your business deal with the unpredictability of Mother Nature. [...]
VoIP Feature: Dial by Name Directory Your business phone system service agreement with Loop Communications offers a VoIP Feature: Dial by Name Directory that helps your callers reach the person they need as fast as possible. Loop’s Dial by Name Directory works like this: When a caller reaches your Automated Attendant, he or she hears [...]
Your business phone system service agreement with Loop Communications offers a Call Transfer feature that helps you route calls wherever they need to go. This feature probably sounds simple, and it is. Here’s how Loop transfers work: While on a call, press the Transfer button on your phone. That will put the current caller on [...]
