Your business phone system service agreement with Loop Communications offers a Dial by Name Directory feature that helps your callers reach the person they need as fast as possible.
Loop’s Dial by Name Directory works like this: When a caller reaches your Automated Attendant, he or she hears an option saying, “If you know the name of the person you want to reach …” After choosing that option, the caller is prompted to enter the first few letters of the recipient’s last name. The attendant will then read the recipient’s name back to the caller, and the caller is asked to confirm the recipient, or choose a different one. This is all done in a matter of seconds, with just a few taps on the phone’s keypad.
For more details about Dial by Name Directory and other great VoIP business phone system features from Loop Communications, contact us now!