News and Events

Your business phone system service agreement with Loop Communications offers a Call Blocking feature that shields you from unwanted robocalls, marketers and more. This feature doesn’t need much explanation, but it does come in handy with the increased frequency of [...]

(Note: This post was originally written in September 2017 to help customers prepare for Hurricane Irma. We modified it to explain one of our great features, Inclement Weather Routing.) Your business phone system service agreement with Loop Communications includes an [...]

VoIP Feature: Dial by Name Directory Your business phone system service agreement with Loop Communications offers a VoIP Feature: Dial by Name Directory that helps your callers reach the person they need as fast as possible. Loop’s Dial by Name [...]

Your business phone system service agreement with Loop Communications offers a Call Transfer feature that helps you route calls wherever they need to go. This feature probably sounds simple, and it is. Here’s how Loop transfers work: While on a [...]

Your business phone system service agreement with Loop Communications offers a Custom Call Tagging feature that helps your staff identify incoming calls as they arrive. This feature adds a prefix to inbound calls so that your employees can quickly identify their [...]

Your business phone system service agreement with Loop Communications offers Call Center Queue Reports that help customers make it easier to understand and improve their call center efficiency. These reports can be sorted in many ways to give you a [...]